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Thumbnail disappears on checkout page - by dubster

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

dubster

Participant

February 2, 2021 at 15:25

Hello,

My thumbnail disappears on the checkout page. Can you see what might be the problem?
Here is the screenshot: https://tinyurl.com/yxe9s2a5

Thanks,

Please, contact administrator
for this information.

#271814 Copied Theme version: 7.2.3

1 Answer

Rose Tyler

Support staff

February 2, 2021 at 17:59

Hello,

Try to change “Image Loading Type” in Theme Options > Speed Optimization.
By default, thumbnails are not shown on the Checkout page, so you are using an additional plugin for this. Have you contacted the authors of the plugin?

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

Regards

#271867 Copied
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