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Thumbnail images are not cropped - by Izay

This topic has 2 replies, 2 voices, and was last updated 4 years, 10 months ago ago by John Holden

Izay

Participant

February 11, 2020 at 22:03

After I select to cut to the square format and use the thumbnail recreating plugin, the images are not square, even clearing the Wp and browser cache.
https://prnt.sc/r0xjq2
https://prnt.sc/r0xk49
https://prnt.sc/r0xkiu

Please, contact administrator
for this information.

#229668 Copied Theme version: 6.2.8.1 WooCommerce version: 3.9.0

1 Answer

John Holden

Support staff

February 12, 2020 at 06:15

Hi,

You used images with different proportions for the different products so, I would suggest you to edit product images and make them the right size before uploading them to WP media for the products. Then you can just disable crop option for the product grid and show images with proportions you uploaded.

Regards,
Hung PD

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