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Thumbnail size products - by JeanineH93 - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Brian Johnson

JeanineH93

Participant

April 28, 2015 at 09:45

Hello,
I have added the demo content to my new website. Everything looks great and is working fine.
But when I want to add my own products through woocommerce, the thumbnails on the homepage and categorypage are not being resized..

I already tried changing the settings in Woocommerce, the settings from the photo itself and I also tried regenerating the thumbsnail. Unfortunately this is all not working. How to fix this?

Please, contact administrator
for this information.

#60196 Copied Theme version: newest WooCommerce version: 2.3.8

5 Answers

Brian Johnson

Member

April 28, 2015 at 10:20

Hello

Sorry. We cannot login to investigate the issue. Please check wp-admin credentials.

With best regards
Brian Johnson

#60205 Copied

JeanineH93

Participant

April 28, 2015 at 17:42

Oops sorry! Here are the right details.

Please, contact administrator
for this information.

#60359 Copied

Eva Kemp

Support staff

April 29, 2015 at 12:27

Hello,

Your images are different in sizes.
The original dimensions should be 1425px × 1900px approximately.
Please reupload images in higher resolution.

Thank you.
Regards,
Eva Kemp.

#60496 Copied

JeanineH93

Participant

April 29, 2015 at 14:08

Hi Eva,
Thanks for the answer.
So if I upload all the images with a higher resolution, the theme will automatically resize the thumbnails?

#60547 Copied

Brian Johnson

Member

April 29, 2015 at 14:18

Hello

You should regenerate thumbnails with plugine after upload. Please navigate to the woocommerce->settings->product->display->regenerate thumbnails.

With best regards
Brian Johnson

#60549 Copied
Tagged: ecommerce thumbnails, product thumbnails, thumbnail size products, woocommerce thumbnails, wordpress thumbnails, wordpress woocommerce templates
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