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Thumbnails are not diplayed ina proper way.

This topic has 8 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

alexprank

Participant

January 14, 2016 at 09:09

Sometimes (often) we can’t see our thumbnails, because they are not displayed.

Please, contact administrator
for this information.

#107982 Copied Theme version: 2.4 WooCommerce version: 2.4.13

7 Answers

Jack Richardson

Support staff

January 14, 2016 at 09:51

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#107997 Copied

alexprank

Participant

January 14, 2016 at 13:27

After I’ve updated themes and plugins, nothing has changed. Thumbnails as before not displayed…

#108064 Copied

Robert Hall

Support staff

January 14, 2016 at 13:31

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#108066 Copied

alexprank

Participant

January 14, 2016 at 13:46

FTP credentials

Please, contact administrator
for this information.

#108069 Copied

Robert Hall

Support staff

January 14, 2016 at 14:05

I’ve changed site url to https in Dashboard->Settings->General. Please check images now.

Regards,
Robert Hall.

#108076 Copied

alexprank

Participant

January 14, 2016 at 14:11

Thank you it works.

#108078 Copied

Robert Hall

Support staff

January 14, 2016 at 14:12

You’re welcome!

Regards,
Robert Hall.

#108080 Copied
Tagged: display, proper, themes, thumbnails, woocommerce, wordpress
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Thumbnails are not diplayed ina proper way.

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