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Title and prices gone - by Simply Keto - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

Simply Keto

Participant

April 16, 2018 at 15:50

hey there,

I have lost all titles and prices (only pictures left) in my shop, after trying to add google remarketing code in header.php

Could you help?

#191244 Copied Theme version: 0.0.1 WooCommerce version: 3.3.5

3 Answers

Rose Tyler

Support staff

April 16, 2018 at 15:56

Hello,

Try to use Insert Headers and Footers plugin – https://wordpress.org/plugins/insert-headers-and-footers/
If you made changes in files of the parent theme and can’t revert them, theme archive without additional customization can be downloaded in ThemeForest.

Regards

#191245 Copied

Simply Keto

Participant

April 16, 2018 at 17:00

Ok.

It seems like the problem accured already yesterday and had nothing to do with the header.php work on.
+ when i change the theme to another one, title and price appear again in the preview. (e.g. xstore parent)

=> so we thought its the child-themes fault.

but, when i overwrite the xstore child theme folder with an old xstore child theme folder (over 1 week ago), the problem stays the same.

=> so it seems like the problem is not directly linked to the themes.

How to find out whats the reason?

Best regards

#191259 Copied Theme version: 0.0.1 WooCommerce version: 3.3.5

Rose Tyler

Support staff

April 17, 2018 at 07:44

Hello,

Please check Theme Options > E-commerce > Products Page Layout > Product content elements settings http://prntscr.com/j6a404.
Also, provide us with temporary wp-admin access.
Have you tried to disable all 3-rd party plugins?

Regards

#191290 Copied
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