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Title: Assistance Needed Slides, Mobile Description Visibility, Loading Issues, and ……

This topic has 8 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

Salman

Participant

June 27, 2024 at 08:13

content in the private area

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#401970 Copied Theme version: 9.3.13

7 Answers
Rose Tyler

Support staff

June 27, 2024 at 09:03
Hello Salman,

Thank you for reaching out to us.

1/ Slide on your screenshot is for users who use Eleemntor. Here is a video for WPBakery – https://youtu.be/_dVwgeruFJk?feature=shared

2/ Please try to add this code in Theme options > Theme custom CSS > Mobile:
```
.single-product .tabs .tab-title {
    padding: 7px;
    font-size: 9px;
}
```
3/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

4/ Theme Options > Header Builder > Bottom header settings.

If you have any additional questions or concerns, please do not hesitate to reach out to us, but submit different questions via separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/ . Our support team is always available to assist you.

Best Regards,
8Theme’s Team
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Salman

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June 27, 2024 at 09:22

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Rose Tyler

Support staff

June 27, 2024 at 12:07

Hello Salman,

We would like to advise against editing pages created with WPBakery using another editor plugin, as this may cause issues. Specifically, the slider from your screenshot should only be used on pages created with the Elementor plugin.

We’ve created a “test” page on your site and inserted the slider as an example.

Best Regards,
8Theme’s Team

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Salman

Participant

June 27, 2024 at 12:50

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Rose Tyler

Support staff

June 27, 2024 at 15:41

Hello Salman,

1/ Please go to Static blocks > check “test footer” created using WPBakery. And test it when the Elementor and Pro Elements plugins are disabled (static block should be selected for the Footer via Appearance > Widgets > Footer area).

2/ Theme Options > Header Builder > Header Templates > Export your content header settings in a file (to be able to restore it), then select the desired demo version in “Ready To Go Headers” and the header will be replaced on your site.

We hope this information is helpful.

Best Regards,
8Theme’s Team

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Salman

Participant

June 27, 2024 at 16:57

content in private area

Please contact administrator
for this information.

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Rose Tyler

Support staff

June 27, 2024 at 18:07

Hello Salman,

Please let us know what exactly is unclear and we will provide you with screenshots.

Best Regards,
8Theme’s Team

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Tagged: loading problems, mobile visibility, slides issues, theme support, website optimization, woocommerce assistance, wordpress themes
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