Title: URL: undefined - by valcs - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

  • Avatar: valcs
    valcs
    Participant
    June 28, 2015 at 00:17

    Hi,

    I cannot set link on GO button. When I set it I get this error: Title: URL: undefined

    I updated the theme, plugins (except woocommerce, because there you are always behind) and everything. Still the same error.

    Sometimes it ask me is i want to leave the page and the whole system freezes

    I tried to add links via “classic mode” it did not help

    extremely frustrating.
    Please let me know how to fix this

    thanks

    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 29, 2015 at 10:31

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: valcs
    valcs
    Participant
    July 1, 2015 at 00:38

    here it is. thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2015 at 09:18

    Hello,

    I’ve created a button with a link on your home page:
    http://storage2.static.itmages.com/i/15/0701/h_1435738671_1322048_b2e43f11c5.png
    The link has been added successfully.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: valcs
    valcs
    Participant
    July 1, 2015 at 17:22

    Hi,

    Thanks. The VC looks different then when I was editing it. How strange. I used GO Button 2 and now that is “depreciated”.

    One thing I noticed though. We have the “Ultimate addons for Visual Composer” installed but the WP says it is not.

    What is with that?

    Thanks for your help.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2015 at 17:44

    Hello,

    We can’t connect to your server via FTP.
    Please check FTP user and FTP password.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: valcs
    valcs
    Participant
    July 1, 2015 at 17:48

    please use sftp (22)

    Avatar: valcs
    valcs
    Participant
    July 1, 2015 at 17:49

    i forgot the ip. sorry

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2015 at 20:03

    Hello,

    I’ve reuploaded the plugin files. Please check now.

    Best regards,
    Jack Richardson.

    Avatar: valcs
    valcs
    Participant
    July 1, 2015 at 20:17

    works like a charm! thank you so much!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2015 at 21:02

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘Title: URL: undefined’' has been successfully resolved, and the topic is now closed for further responses

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