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To Blanco support - by blazing8 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Olga Barlow

blazing8

Participant

September 29, 2014 at 22:38

This is a email I got from your company can you please it and then can you help me with my problem

Brad McDougal (Envato Market Support)

Sep 29 09:43

Hello Leon,

Thank you for your message to EnvatoMarket Support. You can contact the 8theme team for more assistance.

They can be contacted through their external support forum, the item comments, or directly through the contact form found on the author’s profile page.

You will need to be logged in to your account to see it.

http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246/support

Please advise if you require any further assistance.

Warm Regards,
Brad

This is the the problem
Hi I have a Refined Style theme and I sell Jewellery when you put your mouse pointer over a photo it turns black . i didnt like it so i talked to someone on wordpress forum who kindly hopped on to my site and changed my image size and color only problem is my long necklaces are now all squashed up I have no idea what this person did to change this can you help please either by putting it back the way it was or telling me how to do so thanks my site is
Site is http://www.maddiej.co.nz
I would very greatful if someone can help i am getting a lot of customers complaining
Thank blazing8

Please, contact administrator
for this information.

#17566 Copied

1 Answer

Olga Barlow

Support staff

September 30, 2014 at 09:26

Hello,

I want to emphasize that we provide support only for our themes, list of available templates you may find here http://themeforest.net/user/8theme/portfolio
If you have any issues with Blanco theme, which you are owner of, we are glad to help you and solve them. But if you need assistance with Refined Style theme, please, contact with template author PixelBuffet!

Regards,
Olga Barlow

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