To many redirects for this link (for one categorie)

This topic has 3 replies, 3 voices, and was last updated 6 months ago ago by Andrew Mitchell

  • Avatar: Arnan
    Arnan
    Participant
    June 13, 2024 at 13:38

    Hi, I have a category in my webshop that is not working. That is, the link to it gives a message that it has been linked too often. This prevents the page from being opened. I have searched online for a solution to this problem but cannot find the error myself. Can you please indicate what could cause this problem and how I could solve it? In the private content area you will find the details to log in and the URL that is causing the problem. This concerns the link that is visible in the shop via All categories > Parts (Alle Categorieën > Onderdelen). Hope you can help me. Thanks!

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2024 at 15:25

    Hello, Arnan,

    Thank you for reaching out to us with your concern. We understand how important it is for all aspects of your webshop to function correctly.

    Please try to activate any other theme, for example – Storefront (default woocommerce theme). In case the result is the same, it means the issue is independent of the theme. in this case, read the next article https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/ and contact WordPress support to get further assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 22, 2024 at 11:26

    Dear Arnan,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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