Tons of errors on home , catalogue aka shop page and individual usal pages when u inspect ?

This topic has 74 replies, 4 voices, and was last updated 3 months, 2 weeks ago ago by Aulakh, Sam

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 16:08

    N.A. => Ignore this text

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 17:34

    Wishlist not working for hrngift.com

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 20:21

    Hrngift.com has same issue on wishlist and the menu is cracked

    https://youtube.com/shorts/QcucX-d3o-M?si=zOyKwopE6MmlsBhF

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 10, 2024 at 21:35

    As i said you must have coded something because see the error is there on hrngift.com too ?

    i need detailed steps because as to what you said above hitting publish did not solve anything

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 11, 2024 at 07:42

    Dear @Sam Aulakh,

    I hope this message finds you well. To address the issue with the Wishlist items in the dropdown on your website, please follow the detailed steps below:

    1. Navigate to ‘Theme Options’.
    2. Access the ‘Header Builder’.
    3. Locate and select the ‘Wishlist’ section.
    4. Adjust the value of ‘Mini-wishlist items’ to a different number than previously set (we set at 5). For reference, please see the screenshot here: https://prnt.sc/eguW4NcaTRNZ.
    5. Click ‘Publish’.
    6. Visit the frontend of your website to verify if the new setting has been applied correctly. It should display 5 wishlist items in the dropdown.
    7. Return to the same settings in ‘Theme Options’ and adjust the ‘Mini-wishlist items’ to the desired number (in your case, it is 30).

    It appears that the issue might be related to a WordPress caching problem, which occasionally skips some values until they are resaved as described.

    Regarding your concern about the incorrect off-canvas content on your website, we were unable to replicate this issue on our end. We recommend clearing your browser cache and checking the site again to see if the issue persists.

    Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 11, 2024 at 13:34

    Did you fix it for hrngift.com and whats the best caching plugin u use

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 11, 2024 at 15:00

    Hello @Aulakh, Sam

    Yes, we fixed it on the web-site you mentioned.
    We suggest using plugins like WP Rocket or W3 Total Cache (https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/). These plugins offer various features that can help compress and cache your site, making it faster.

    Kind regards,
    Jack Richardson
    The 8theme’s team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 17, 2024 at 19:44

    i am fed up applying patches each day it loads up same patches which i applied on main and staging site

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 18, 2024 at 09:07

    Dear @Aulakh, Sam,

    We hope this message finds you well. We kindly request that you review the following article, which addresses an issue you may encounter with patch notifications reappearing after a certain period: https://www.8theme.com/topic/patcher-shows-updates-available-even-after-i-applied-them-a-hour-ago/#post-360369.

    It appears that in your situation, there is an automatic clearing of the WP transient ‘transient_update_themes’ where our activated patches data is saved. We recommend that you disregard any notifications about patches being available if you have already applied them. Please be assured that the fixes remain active even after the transient cache is cleared; only the data indicating which patches have been activated is removed.

    Should you encounter any further issues, please do not hesitate to create separate topics for each issue.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 28, 2024 at 16:39

    ignore

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2024 at 09:11

    Dear @Aulakh, Sam,

    We hope this message finds you well. Should you have any new questions, we kindly request that you initiate separate threads for each inquiry. This will assist us in providing you with more organized and efficient support.

    Warm Regards,
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 29, 2024 at 15:39

    I would appreciate increasing the limit of threads to what it was when i signed up sudden change in policies should mot affect me as i signed up way before these limited 2 topic policy was implemented

    Thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 29, 2024 at 17:17

    Dear @Aulakh, Sam,

    Thank you for reaching out to us. We will consider your request.

    Best Regards,
    8Theme’s Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    July 29, 2024 at 17:24

    Deeply appreciate this

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