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Top Bar Menu - by oscanecos - on WordPress WooCommerce support

This topic has 65 replies, 7 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

Jack Richardson

Support staff

October 28, 2015 at 11:18

Hello,

I’ve created a test page with products using Post Grid element. Please check this page http://songketpalembang.co.id/?page_id=952
You’ll see the pagination at the bottom.

Best regards,
Jack Richardson.

#96457 Copied

jamaliah

Participant

October 28, 2015 at 14:30

hi Jack,

thank you so much for your sample. it helpful.. i’m gonna try it.

thanks

#96495 Copied

Stan Russell

Participant

October 28, 2015 at 15:03

Hello jamaliah,

you are welcome!

Regards,
Stan Russell.

#96501 Copied

jamaliah

Participant

October 28, 2015 at 16:37

hello,

1. how can i remove author and date in post.. and also delete comment in post?
2. how to remove top menu in web..? i want to remove sign in, register button, etc. how?
3. in latest products in homepage, i want to direct view more products button into this page :
http://songketpalembang.co.id/?page_id=847

thank you

Please, contact administrator
for this information.

#96528 Copied
Robert Hall

Support staff

October 28, 2015 at 21:41
Hello,

1) Please use this code in custom.css
```
blog-post .post-info {
 display: none;
}
```
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
2) Navigate to Theme Options->Header->and disable top bar.
3) Sorry, but we don’t have such feature in our theme.

Regards,
Robert Hall.
#96624 Copied
jamaliah

Participant

October 29, 2015 at 17:13

hi robert,

thanks for your help ^^

and another question 🙂

1. why i can’t connect my contact form into my email. when i try to fill my form and info said that i’m succesfull sent the message to admin (http://songketpalembang.co.id/?page_id=801)
but when i checked my email, i didn’t received yet the message.. please check why?

2. and for live support too. the status is active. but when i tried to chat online. the message shows We’re not around right now. But you can send us an email and we’ll get back to you, asap.

thanks

Please, contact administrator
for this information.

#96818 Copied

Jack Richardson

Support staff

October 29, 2015 at 18:30

Hello,

1. As I see you’re using Contact Form 7 plugin and not our default form.
Try to check Spam folder in your email account.

2. As I see chat console is working http://storage9.static.itmages.com/i/15/1029/h_1446139772_9460012_549fe71097.png
You should be connected via backend too:
http://storage2.static.itmages.com/i/15/1029/h_1446139800_8790124_412bf61fbe.png , then check chat on the site in other browser.

Best regards,
Jack Richardson.

#96843 Copied

jamaliah

Participant

October 30, 2015 at 05:17

hello jack,

i already tried the code for deleting comment, author, date etc in post. follow the instruction from Robert Hall. But the author in post still appear.. could you check it for me?

thanks..

Please, contact administrator
for this information.

#96911 Copied
Eva Kemp

Support staff

October 30, 2015 at 09:27
Hello,

You forgot a dot in “blog-post” class. It should be:
```
.blog-post .post-info {
 display: none;
}
```
Please correct it.

Regards,
Eva Kemp.
#96943 Copied
jamaliah

Participant

October 30, 2015 at 09:37

hi,

thanks for your reply. it successful. but in homepage, in featured post,, the author and the date is still appear.

thanks

#96947 Copied
Robert Hall

Support staff

October 30, 2015 at 10:58
Hello,

Please use this code in Global Custom CSS.
```
.featured-posts .featured-post .post-info {
 display: none;
}
```
Regards,
Robert Hall.
#96965 Copied
jamaliah

Participant

October 30, 2015 at 16:01

hi,

thanks robert,

but i want to delete the author,date etc in all blog. i successful delete in featured post. But in recent post it still appeared. not only in there, but also in http://songketpalembang.co.id/?p=477 at the right sidebar.
i tried this code :
.recent-posts .recent-post .post-info {
display: none;
}

but it’s not successful.

2. another problem, about the contact us form and also chat console. i direct the message into my email. the message showed it successful, but i didn’t received yet. you told me that i need to check my spam. but there’s no email . or maybe i should install WP STMP plugin?

thanks

Please, contact administrator
for this information.

#97035 Copied
Eva Kemp

Support staff

October 30, 2015 at 18:43
Hello,

1. To hide the info in Recent Posts widget you need edit the file wp-content/themes/legenda/framework/widgets.php and comment the code in lines 368, 369:
```
<?php _e('by', ETHEME_DOMAIN) ?> <?php the_author(); ?> 
 <?php the_time(get_option('date_format')); ?>
```
2. The problem may be caused by your server configuration too, so you may try to use WP STMP plugin.

Regards,
Eva Kemp.
#97062 Copied
jamaliah

Participant

November 2, 2015 at 03:53

hi eva,

for the steps that you gave me i’m little bit confuse. what should i comment in widgets.php?

i have the same problem with @febiene..
https://www.8theme.com/topic/product-categories-6/#post-97054

which code i should change? is it in custom.css?

thanks

#97194 Copied
Eva Kemp

Support staff

November 2, 2015 at 10:43
Hello,

1. You should comment the code
```
<?php _e('by', ETHEME_DOMAIN) ?> <?php the_author(); ?> 
 <?php the_time(get_option('date_format')); ?>
```
2. I don’t see any issue on home page on mobile.
Please clarify your issue with more details.

Regards,
Eva Kemp.
#97241 Copied
jamaliah

Participant

November 23, 2015 at 01:01

Hi eva,

How can i make a new products icon only appear a month? That will automatically gone that icon without i should edit the product one by one?

How should i do to change the web without using the mobile version view. Every people using their device will be appear desktop version,

Thanks

#100743 Copied

Jack Richardson

Support staff

November 23, 2015 at 08:50

Hello,

Sorry, but there is no possibility to show New icon automatically.

Your second question is unclear. Could you please clarify with more details?

Best regards,
Jack Richardson.

#100767 Copied

jamaliah

Participant

November 25, 2015 at 07:45

hi,

i have a problem with my web. i can’t enter into my wordpress or spanel. i asked to my spanel support. they said that they block my web because i installed harm pluggin? is it? can you check it for me please?

thanks

Please, contact administrator
for this information.

#101207 Copied

Brian Johnson

Member

November 25, 2015 at 07:54

Hello

Sorry, but we do not support 3-d part plugins.

Regards,
Brian Johnson

#101209 Copied

jamaliah

Participant

December 8, 2015 at 15:34

hi,

my web has a problem. the trojan virus attack my ftp and impact to my web. but team support who handle the spanel is tried to fix it.

and they said it’s already fix. but the problem is my web looked so messy. the positions is not same like it use to be. can your team fix my layout web back in their look before.

thanks

Please, contact administrator
for this information.

#103312 Copied

Eva Kemp

Support staff

December 8, 2015 at 18:04

Hello,

Some content on your site is blocked and this message is loading http://storage6.static.itmages.com/i/15/1208/h_1449594252_1164214_c3cee27181.png .
You should resolve this issue with your hosting provider.

Regards,
Eva Kemp.

#103357 Copied

jamaliah

Participant

February 14, 2016 at 10:57

hi,

after malware virus attack my web, some my contain is disappear.. do you mind if you install again the demo in my web? so i can start for the beginning again. it doesn’t matter if all the files that i already upload will be disappear.

please help.

thank you

Please, contact administrator
for this information.

#112947 Copied

Eva Kemp

Support staff

February 14, 2016 at 11:27

Hello,

As I see demo pages are installed in Pages section.
You’re using old theme version.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#112953 Copied

jamaliah

Participant

February 14, 2016 at 16:02

hi,
thanks for your reply..
and may i know where’s the location file of update theme legenda is?

#112963 Copied

Stan Russell

Participant

February 15, 2016 at 08:58

Hello jamaliah,

you can download latest version of Royal theme using this link:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=1

Regards,
Stan Russell.

#112999 Copied

jamaliah

Participant

February 15, 2016 at 09:04

Hello,

I’m not using royal theme. But i’m using legenda theme.

Thank you

Please, contact administrator
for this information.

#113002 Copied

Eva Kemp

Support staff

February 15, 2016 at 09:32

Hello,

You can download the theme here http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 . Log in with your Envato account credentials and find new theme version in Downloads section.

Regards,
Eva Kemp.

#113014 Copied

jamaliah

Participant

February 16, 2016 at 17:35

hi,

thanks eva for your help.

i have another question. when i want to register my revolution slider. i copy paste the purchase code but they sait that my code is invalid. why?

the code that i paste is the code in envanto market (licenses certificate & purchase code) but it stil didn’t worked

please help

thanks

Please, contact administrator
for this information.

#113324 Copied

Eva Kemp

Support staff

February 16, 2016 at 17:44

Hello,

Have you bought license for Revolution Slider or you’re using theme purchase code?

Regards,
Eva Kemp.

#113326 Copied

jamaliah

Participant

February 16, 2016 at 17:55

hi,

ooh yeah. i understand now. i’m using purchase code.. no license revolution slider. so if i want to have revolution slider same like legenda demo it means i must buy the revolution slider or you have a suggetions which one is free.

by the way, i have a noted from wordpress on dashboard. they said :
Your theme (LEGENDA – 8theme WordPress theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

what should i do?

thanks

#113333 Copied
Tagged: customizable, responsive, seo friendly, themes, top bar menu, woocommerce, wordpress
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