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Touch screen is not working - by rex4u - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

rex4u

Participant

November 23, 2015 at 19:28

Touch screen is not working in the site…
when I touch, select text instead of scrolling.

#100935 Copied Theme version: 2.9.2

7 Answers

Stan Russell

Participant

November 24, 2015 at 08:12

Hello rex4u,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#100985 Copied

rex4u

Participant

November 25, 2015 at 05:21

Providing my wp-admin .Thanks for your replay .

Please, contact administrator
for this information.

#101199 Copied

Stan Russell

Participant

November 25, 2015 at 08:59

Hello rex4u,

we have checked your site and touchscreen is working correct on several different devices. Does this problem still appear for you? In this case please let us know what device are you using and what pages seem to have this problem.

Regards,
Stan Russell.

#101226 Copied

rex4u

Participant

November 27, 2015 at 05:21

Hello Stan Russell,

Thanks to you now its working. Can i know what did you in wp-admin panel to solve this problem? I will be more pleased if you give me the answer.

Regards,
rex4u.

#101564 Copied

Jack Richardson

Support staff

November 27, 2015 at 08:52

Hello,

We did nothing in wp-admin panel.
We just checked your site but couldn’t replicate the problem.

Best regards,
Jack Richardson.

#101580 Copied

rex4u

Participant

December 6, 2015 at 22:22

I updated my them now this time also Touch screen is not working in the site , so please see my wp admin panel. It worked before updated them .

Please, contact administrator
for this information.

#102963 Copied

Eva Kemp

Support staff

December 7, 2015 at 10:26

Hello,

I’ve checked your site and touch screen is working.
What device are you using? Does it persist on other devices?

Regards,
Eva Kemp.

#103010 Copied
Tagged: not working, persuasive, template, touch screen, woocommerce, wordpress
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