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Tracking information embedded in order completion email

This topic has 2 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Rose Tyler

  • Avatar: lawrep
    lawrep
    Participant
    December 20, 2024 at 09:48

    Hi Team,

    May i know how to include the tracking number/information in the order completion email or in a separate email? Thanks. (I have enable the xstore email builder)

    I have install a plugin to enable tracking no. to include in the order completion email, however, would it be suppressed because i have enabled the xstore email? Thanks

    #428158 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2024 at 10:27

    Hello,

    Thank you for reaching out to us.

    Please read this topic https://www.8theme.com/topic/adding-tracking-details-to-email-builder-template-hook-not-pulling-through/

    Best Regards,
    8Theme’s Team

    #428165 Copied
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