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Tracking number not showing on xstore theme email

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Rose Tyler

Chandru

Participant

July 8, 2024 at 08:40

Tracking number not showing on xstore theme builder. i already updated shipment status to order. but mail sent Instead of the tracking number, the customers mail is showing a shortcode.

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#403524 Copied Theme version: 9.3.14

1 Answer

Rose Tyler

Support staff

July 8, 2024 at 09:56

Hello Chandru,

Thank you for reaching out to us with your concern.

Please read this topic https://www.8theme.com/topic/adding-tracking-details-to-email-builder-template-hook-not-pulling-through/

Best Regards,
8Theme’s Team

#403547 Copied
Tagged: email tracking problem, tracking number issue, woocommerce theme fixes, woocommerce xstore theme, wordpress tracking solutions, xstore email not showing
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