This topic has 2 replies, 2 voices, and was last updated 12 months ago ago by Tony Rodriguez
I’m using loco traslate, but it doesn’t apply the translation correctly and I don’t know what I can do to solve it.
I did the tests as you say and it translates but when the rest does not apply, it does not translate
I need urgent help with that
Hello, @Praia envios,
Thank you so much for purchasing our theme.
1/ We appreciate your contact and the opportunity to assist you with the translation challenges you are encountering with Loco Translate. Our team is committed to addressing your concerns swiftly and efficiently.
To facilitate a thorough investigation and provide you with the most effective support, we kindly request that you share a screenshot illustrating the issue. Additionally, please provide us with your wp-admin login credentials. This information will enable us to examine the problem in detail and offer precise guidance.
We kindly recommend that you take a complete backup of your site before proceeding.
For optimal clarity, please capture screenshots of the specific strings or sections of your website where the translations appear to be incorrectly applied.
Your cooperation is greatly valued, and we assure you of our prompt attention to your matter.
You may upload the screenshots on https://imgbb.com/ and paste the links here.
2/ Additionally, please read our theme documentation: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Warm regards,
The 8Theme Support Team
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