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Traduction issue on cart and checkout pages

This topic has 15 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Shirley Djaka

Participant

May 30, 2023 at 14:21

I’m looking for where to translate cart : impossible to find where is “proceed to checkout”
and steps checkout : I want to translate al the titles steps
checkout and

Please, contact administrator
for this information.

#358179 Copied Theme version: 9.1.6 WooCommerce version: 7.7.1

14 Answers

Rose Tyler

Support staff

May 30, 2023 at 15:10

Hello Shirley Djaka,

Thank you for contacting us and for using XStore.

You need to Sync translation then find and translate strings – https://localise.biz/wordpress/plugin/manual/sync

When we try to Sync, there is an error https://prnt.sc/ZIgju2cCdI7I We would recommend you contact your hosting provider, because this situation is independent of our theme.

Kind Regards,
8theme team

#358186 Copied

Shirley Djaka

Participant

May 30, 2023 at 15:24

I know already to synchronise Loco Translate, thanks.
The problem is that the words don’t exist in xtore core plugin or xstore theme.
Where are those words ?

#358190 Copied

Rose Tyler

Support staff

May 30, 2023 at 15:33

Hello Shirley Djaka,

Please refer to screenshots from our test site – https://prnt.sc/09z7ayJfzfrK > https://prnt.sc/LkzZd1Ozrizb
After synchronization, you will be able to find and translate strings.

Kind Regards,
8theme team

#358193 Copied

Shirley Djaka

Participant

May 30, 2023 at 15:52

in my french language those words are nowhere

#358194 Copied

Rose Tyler

Support staff

May 30, 2023 at 16:02

Hello Shirley Djaka,

Yes, it is because your translation for the theme is not synchronized. On our site and on sites of other our customers those words can be found independently of the language, it means translation works for French too.

“I know already to synchronise Loco Translate, thanks.” – didn’t you get this problem https://prnt.sc/lUe18w8eLj9X ? As we can see, it is not solved yet.

Please provide FTP access, we will try to re-create .pot file for you.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#358197 Copied

Shirley Djaka

Participant

May 30, 2023 at 16:27

Thanks a lot

Please contact administrator
for this information.

#358202 Copied

Rose Tyler

Support staff

May 31, 2023 at 07:28

Hello Shirley Djaka,

Thank you for your response, but we can’t connect. Please check the credentials – https://prnt.sc/1au0CyrbYKCv

Kind Regards,
8theme team

#358248 Copied

Shirley Djaka

Participant

May 31, 2023 at 11:16

The password is ok now. try with the same credentials

#358282 Copied

Rose Tyler

Support staff

May 31, 2023 at 12:20

Hello Shirley Djaka,

We can’t connect still – https://prnt.sc/ZtmTZI5ELiAw
Please try to connect to FTP using FileZilla by yourself.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#358288 Copied

Shirley Djaka

Participant

May 31, 2023 at 12:30

done

Please contact administrator
for this information.

#358290 Copied

Rose Tyler

Support staff

May 31, 2023 at 13:07

Dear Shirley Djaka,

We’ve re-created .pot file for the theme. Sync should be done now, but we can’t do it because of the mentioned error https://prnt.sc/PZUuxLGtHYRw . Please synchronize the translation by yourself. Or you need to find a way to fix the Sync problem. Please note that this problem is independent of our theme.

Kind Regards,
8theme team

#358294 Copied

Shirley Djaka

Participant

May 31, 2023 at 13:40

I’ve exactly the same problem than before. The sentences that I’m looking for are not visible in french

#358300 Copied

Shirley Djaka

Participant

May 31, 2023 at 14:04

Do you recommand an other plugin to translate your theme ?

#358303 Copied

Rose Tyler

Support staff

May 31, 2023 at 15:12

Dear Shirley Djaka,

You can find our recommendations in our docs – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (Loco translate or PoEdit).

Kind Regards,
8theme team

#358311 Copied
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