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Translate - by JB - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

JB

Participant

February 11, 2021 at 17:33

Hi,

I’m having trouble translating the terms “RELATED PRODUCTS” and “From:”. The first term, I already translated with Loco translate, in the theme and in the plugin, but the translation does not appear on the page. The second term, I can’t find where to translate.

Thank you

#273694 Copied Theme version: 7.2.4.1

13 Answers

Olga Barlow

Support staff

February 11, 2021 at 18:56

Hello,

Provide us with WP Dashboard access to your site to check the issue in more detail.

Regards

#273719 Copied

JB

Participant

February 11, 2021 at 20:04

Ok
I also noticed that the site is very slow, and that it improves when I disable the plug-in XStore Core. If you can check I appreciate it.

Please contact administrator
for this information.

#273757 Copied

Olga Barlow

Support staff

February 12, 2021 at 10:16

Hello,

I can’t log in to your Dashboard to check the settings and test the speed https://prnt.sc/z76k4k
Please, provide us with the correct access to proceed.

Regards

#273814 Copied

JB

Participant

February 12, 2021 at 12:54

Sorry, the corect user is Admin_03

#273846 Copied

Olga Barlow

Support staff

February 12, 2021 at 18:16

Hello,

We improved speed a little bit using Theme Options > Speed Optimization settings and W3 total cache plugin:
Before – https://gtmetrix.com/reports/petshopmontenegro.com/oUaweMHE/
After – https://gtmetrix.com/reports/petshopmontenegro.com/9dr6IqNT/

We don’t have more options in our theme to speed up the site. So, if you need any advanced help with personal site optimization you may contact WPKraken team.

Regards

#273898 Copied

JB

Participant

February 12, 2021 at 21:39

Thank you. What about translations? did you see why I can’t translate?

Best regards

#273942 Copied

Olga Barlow

Support staff

February 12, 2021 at 23:02

Hello,

Provide us with FTP access. We need to check the issue with the translation in more detail.

Regards

#273951 Copied

JB

Participant

February 13, 2021 at 13:07

OK

Please contact administrator
for this information.

#274017 Copied

Olga Barlow

Support staff

February 15, 2021 at 10:50

Hello,

What about password?

Regards

#274263 Copied

JB

Participant

February 15, 2021 at 11:29

sorry

Please contact administrator
for this information.

#274277 Copied

Olga Barlow

Support staff

February 15, 2021 at 17:04

Hello,

Check now.

Regards

#274354 Copied

JB

Participant

February 15, 2021 at 17:40

Hi,
It’s solved

Thanks

#274368 Copied

Olga Barlow

Support staff

February 15, 2021 at 19:36

Hello,

Great.

Regards

#274401 Copied
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