TRANSLATE ISSUE (we have followed the steps)

This topic has 6 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

  • Avatar: Eduardo
    Eduardo
    Participant
    February 10, 2023 at 13:30

    Hello, we have followed the steps in the instructions to translate the theme and plugin to spanish with the .po files.

    In loco translate everything looks translated but when browsing the web, the strings have not been translated. We have given to synchronize and save but it does not work.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 10, 2023 at 13:48

    Hello, Eduardo

    Please provide temporary wp-admin access.

    Also, provide screenhots of untranslated strings.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/

    Kind Regards,
    8theme team

    Avatar: Eduardo
    Eduardo
    Participant
    February 14, 2023 at 13:02

    some examples:
    https://we.tl/t-QHgATM5UUM

    also we have disactivates de 18+ years old pop up but is still working

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 14, 2023 at 13:40

    Hello, Eduardo,

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. We’ve edited your reply and moved access into the Private Content area.

    You need to rename xstore-core-es.po and xstore-es.po to
    xstore-core-es_ES.po and xstore-es_ES.po.

    Also, edit text here https://prnt.sc/ElQBU9YCCHyw (Header Builder > Account).

    Kind Regards,
    8theme team

    Avatar: Eduardo
    Eduardo
    Participant
    February 22, 2023 at 12:38

    https://we.tl/t-Iy1uH7k7XI

    There is a strig “proceed to checkout” that is not translated and i can’t find where to translate it.

    the coupon code button is not good

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 22, 2023 at 15:03

    Hello, Eduardo,

    1. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again. You had not translated the button in the theme language files, but we have done so and it worked. You can change it from the following link: https://eyaculacionprecoz.info/wp-admin/admin.php?path=languages%2Fthemes%2Fxstore-es_ES.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit. Please refer to the screenshots provided at the following links: https://postimg.cc/JtDjXWRy and https://postimg.cc/yDYdFF0f.

    2. In order to solve the Coupon Button issue, please copy and paste the following CSS code into XStore >> Theme Options >> Theme Custom CSS >> Global CSS. After doing so, please clear your browser’s cache and check back to your site.

    .woocommerce-cart .coupon input.btn.wp-element-button {
    width: auto !important;
    }

    We thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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