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Translate problem Shipping and Shipping options will be updated during checkout.

This topic has 9 replies, 2 voices, and was last updated 4 hours, 35 minutes ago ago by Rose Tyler

Davor

Participant

November 14, 2024 at 10:31

Problem with translate Shipping: and Shipping options will be updated during checkout.

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#423341 Copied Theme version: 9.4.4

8 Answers

Rose Tyler

Support staff

November 14, 2024 at 13:57

Hello, Davor,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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Davor

Participant

November 14, 2024 at 14:04

Wp

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Rose Tyler

Support staff

November 14, 2024 at 14:15

Hello, Davor,

We appreciate your prompt response.

Please check the credentials and provide the correct access.

Best Regards,
8Theme’s Team

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Davor

Participant

November 14, 2024 at 14:16

Try it now

#423410 Copied

Rose Tyler

Support staff

November 14, 2024 at 14:25

Hello, Davor,

Here is what we get – https://prnt.sc/euRbVl5asM7y
We kindly ask you to ensure that the access credentials you have provided are correct and functioning properly. As a minimum, we recommend that you try logging in yourself using the same credentials to verify their accuracy.

We appreciate your cooperation and look forward to resolving this matter together.

Best Regards,
8Theme’s Team

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Davor

Participant

November 14, 2024 at 14:33

Sorry , please try now

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Davor

Participant

November 14, 2024 at 14:45

Shipping

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Rose Tyler

Support staff

November 14, 2024 at 15:28

Hello,

To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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