Translate problem Shipping and Shipping options will be updated during checkout.

This topic has 9 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Rose Tyler

  • Avatar: Davor
    Davor
    Participant
    November 14, 2024 at 10:31

    Problem with translate Shipping: and Shipping options will be updated during checkout.

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    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 13:57

    Hello, Davor,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Davor
    Davor
    Participant
    November 14, 2024 at 14:04

    Wp

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 14:15

    Hello, Davor,

    We appreciate your prompt response.

    Please check the credentials and provide the correct access.

    Best Regards,
    8Theme’s Team

    Avatar: Davor
    Davor
    Participant
    November 14, 2024 at 14:16

    Try it now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 14:25

    Hello, Davor,

    Here is what we get – https://prnt.sc/euRbVl5asM7y
    We kindly ask you to ensure that the access credentials you have provided are correct and functioning properly. As a minimum, we recommend that you try logging in yourself using the same credentials to verify their accuracy.

    We appreciate your cooperation and look forward to resolving this matter together.

    Best Regards,
    8Theme’s Team

    Avatar: Davor
    Davor
    Participant
    November 14, 2024 at 14:33

    Sorry , please try now

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    Avatar: Davor
    Davor
    Participant
    November 14, 2024 at 14:45

    Shipping

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 14, 2024 at 15:28

    Hello,

    To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

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