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Translate string to English - by Carmen - on WordPress WooCommerce support

This topic has 20 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

Carmen

Participant

December 11, 2019 at 15:21

Hi

I can’t find these strings for translation https://prnt.sc/q9d6ky https://prnt.sc/q9d6sj

https://prnt.sc/q9d7a7

Can you give me an idea where I can find

#226597 Copied Theme version: 6.2.4

19 Answers

Olga Barlow

Support staff

December 11, 2019 at 15:44

Hello,

Use string translation http://prntscr.com/q9dn4u

Regards

#226599 Copied

Carmen

Participant

December 12, 2019 at 13:10

Thank

But this string not accept translate https://prnt.sc/q9tdv6

#226641 Copied

Olga Barlow

Support staff

December 12, 2019 at 17:58

Hello,

Provide us with Dashboard access to check why it does not work for you.

Regards

#226671 Copied

Carmen

Participant

December 12, 2019 at 21:39

Hi check

Please contact administrator
for this information.

#226687 Copied

Olga Barlow

Support staff

December 13, 2019 at 12:23

Hello,

User that you created does not have permission to check the backend and WPML setting. Please, change the user permissions.

Regards

#226726 Copied

Carmen

Participant

December 13, 2019 at 22:12

Sorry

tray again

#226779 Copied

Rose Tyler

Support staff

December 14, 2019 at 16:43

Hello,

Olga will be available from Monday, due to weekend. Please wait.

Regards

#226825 Copied

Olga Barlow

Support staff

December 16, 2019 at 17:12

Hello,

Provide us also with FTP access, please. Can’t find the reason why it does not work for you, so need to check the files to test.

Regards

#226919 Copied

Carmen

Participant

December 17, 2019 at 15:24

Check SFTP credencial

#226973 Copied

Olga Barlow

Support staff

December 17, 2019 at 17:05

Hello,

Where to check? I can’t find topic where you provided this info.

Regards

#226987 Copied

Carmen

Participant

December 18, 2019 at 09:55

Sorry

Chek now

Please contact administrator
for this information.

#227030 Copied

Olga Barlow

Support staff

December 18, 2019 at 10:14

Hello,

FTP works. But did you change the WP Dashboard credential?

Regards

#227033 Copied

Carmen

Participant

December 18, 2019 at 10:40

Hi chek

Please contact administrator
for this information.

#227043 Copied

Olga Barlow

Support staff

December 18, 2019 at 11:48

Hello,

It’s ok. Thanks. Passed this task to our developers. I’ll inform you once they fix the issue. Don’t change access before my next reply.

Regards

#227056 Copied

Rose Tyler

Support staff

December 18, 2019 at 14:27

Hello,

1) https://prnt.sc/qckde4 – we need permission to rewrite files.
2) Do you have a server cache?

Regards

#227075 Copied

Carmen

Participant

December 18, 2019 at 14:54

My server use Varnish

Tray again, I Reset Permission

#227076 Copied

Olga Barlow

Support staff

December 18, 2019 at 15:46

Hello,

Check now.

Regards

#227079 Copied

Carmen

Participant

December 19, 2019 at 07:18

Thank

its work now

#227116 Copied

Rose Tyler

Support staff

December 19, 2019 at 08:09

Hello,

You’re welcome!

Regards

#227120 Copied
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