Translated files ok but still seing English text

This topic has 5 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Gbp
    Gbp
    Participant
    January 23, 2024 at 16:00

    hi, I followed the forum topic https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    but still having lot of English text.
    I do have my site defined into French languages,. I activated -loco translate and I have all the po and mo files into wp-content/languages/…
    but sill have English text, for example, empty results, empty categories and all the content of [woocommerce_my_account] shortcode.

    please help best

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2024 at 16:21

    Hello, Gbp,

    Thank you for contacting us and for using XStore.

    Kindly furnish us with the URL of your website along with temporary wp-admin credentials to enable us to review your configurations.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Gbp
    Gbp
    Participant
    January 29, 2024 at 10:34

    Hi, yes, here are the access details.
    also, the admin and site are very slow. since I started to work on the site with elementor
    I did work to speed up elementor as I saw on the support forum but still, I is slow.
    if you can take time to check
    /(yes I do work without cache for now but it should not be either so slow)

    thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2024 at 14:50

    Hello, Gbp,

    We appreciate your prompt response.

    1/ We kindly request that you verify the translation of the theme and the XStore Core plugin at your earliest convenience.

    2/ We also suggest that you peruse the following articles to gain insights on enhancing your website’s performance:
    https://elementor.com/help/speed-up-a-slow-site/
    https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    3/ For organizational purposes and to maintain clarity in our communications, please initiate new topics for any additional inquiries by visiting our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

    We appreciate your cooperation.

    Kind Regards,
    8theme team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 4, 2024 at 16:08

    Dear Gbp,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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