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Translated strings don’t show up after syncing

This topic has 10 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Aasem

Participant

March 7, 2023 at 12:29

We are using Loco to translate strings of the XStore theme and Xstore core plugin as in the documentation.

The product meta (category:.., tags:…) are translated and we synced after saving, yet it doesn’t show the translated version!
We used the product layout builder.

Another issue, sometimes the website loads the mobile header on the desktop browser and the desktop header on mobile!! While resizing the browser window on desktop, the header doesn’t resize or switch to the mobile/tablet version automatically!

Is there a way to fix this?

Please advise.

#349183 Copied Theme version: 9.0.4 WooCommerce version: 7.4.1

9 Answers

Rose Tyler

Support staff

March 7, 2023 at 13:25

Hello, Aasem,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We kindly request that you provide us with the URL of your site and temporary WordPress admin access via the Private Content area so that we can take a closer look at your settings.

2/ We recommend that you disable the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

Kind Regards,
8theme team

#349190 Copied

Aasem

Participant

March 7, 2023 at 13:30

Thanks.
I disabled the mobile content optimization and will let you know if it occurs again.

Please contact administrator
for this information.

#349193 Copied

Aasem

Participant

March 7, 2023 at 13:35

By the way, the strings in the thank you page/order status were translated successfully except for the “Thanks “CUSTOMER” message” itself! Couldn’t find a string for it!
Is possible to translate the thank you page or change the message as a theme option?

#349195 Copied

Rose Tyler

Support staff

March 7, 2023 at 13:47

Hello, Aasem,

We kindly request that you attempt to locate and translate strings for the XStore theme at this time.
We have already translated “categories” – https://prnt.sc/JyvYalMCVmEq

Kind Regards,
8theme team

#349197 Copied

Aasem

Participant

March 7, 2023 at 14:13

Thanks so much, Rose.
The meta is translated but the sharing disappeared!
Is there a way to fix it?
Was the translation of the product meta done through loco or did you edit any core files?

#349201 Copied

Rose Tyler

Support staff

March 7, 2023 at 14:19

Hello, Aasem,

You’re welcome!

The translation was done via Loco Translate > Themes > XStore.

About “Share”, please refer to this screenshot – https://prnt.sc/HpCWXPElS_ly

Kind Regards,
8theme team

#349204 Copied

Aasem

Participant

March 7, 2023 at 14:34

Thanks a lot. Appreciate your help so much.
One final help request; there is no string for this message on the order status/thank you page: https://nimb.ws/KQX8wA
“Thanks and You’re Awesome”
I searched loco strings on Woocommerce, XStore core plugins, and XStore theme!

#349206 Copied

Aasem

Participant

March 7, 2023 at 15:03

Found it! It was overridden by another plugin!
Thanks for the help.
Have a great day.

#349216 Copied

Rose Tyler

Support staff

March 7, 2023 at 15:22

Hello, Aasem,

You are always welcome.
We kindly ask you to rate our theme, as it will motivate our team to move forward and create even cooler things. Please follow this link to rate – https://themeforest.net/downloads

Kind Regards,
8theme team

#349221 Copied
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Translated strings don’t show up after syncing

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