Translated strings via WPML but the translation doesn’t work (part 2)

This topic has 14 replies, 2 voices, and was last updated 2 years, 9 months ago ago by st7878

  • Avatar: st7878
    st7878
    Participant
    January 28, 2022 at 09:29

    Hello. WPML doesn’t translate widget titles. And the category widget cannot be renamed at all. I deleted translations, then added. Did not help. Record me a video of what needs to be done to translate this.

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2022 at 20:58

    Hello,

    Watch the tutorial https://recordit.co/evrKgWlnf6

    Regards

    Avatar: st7878
    st7878
    Participant
    January 30, 2022 at 09:52

    Hello. I did that, but it doesn’t work either. More precisely, it works, but not on all phrases. Does not translate the following phrases:
    Происхождение
    Оттенки вкуса
    Кислинка
    Горчинка

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 17:26

    Hello,

    Provide us with FTP access. We need to take a closer look at this issue. And could you also submit support request to WMPL team about this issue and provide us with link to your request because probably we need to fix that in cooperation with WPML team.

    Regards

    Avatar: st7878
    st7878
    Participant
    January 31, 2022 at 17:38

    *ftp

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 17:41

    Hello,

    Thank you. And could you also submit support request to WMPL team about this issue and provide us with link to your request because probably we need to fix that in cooperation with WPML team?

    Regards

    Avatar: st7878
    st7878
    Participant
    January 31, 2022 at 18:13

    ok

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 18:16

    Hello,

    Thank you. We’ll be waiting for your link to WPML team.

    Regards

    Avatar: st7878
    st7878
    Participant
    January 31, 2022 at 18:17

    PS: but there I write in Russian, because they have Russian-language support… I’ll create a ticket later and post the link here.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 18:23

    Hello,

    Ok, no problem.

    Regards

    Avatar: st7878
    st7878
    Participant
    February 1, 2022 at 12:06
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 1, 2022 at 19:38

    Hello,

    Thank you. I’ll inform you once we solve the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 2, 2022 at 11:30

    Hello,

    We have fixed the issue. You may close your request to the WPML team.

    Regards

    Avatar: st7878
    st7878
    Participant
    February 3, 2022 at 16:36

    Thank you!

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The issue related to '‘Translated strings via WPML but the translation doesn’t work (part 2)’' has been successfully resolved, and the topic is now closed for further responses

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