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Translating 'new' and 'sale' stickers

This topic has 14 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

heinpoblome@gmail.com

Participant

August 6, 2016 at 14:52

referring to ticket #128840
It took me ages to finally implement the solution you gave in the above mentioned ticket, sorry that i did not test it earlier.

However, it does not seem to work, my translated shops keep on showing the english labels.

The files are present in the directories mentioned in the wpml translations, and i uploaded them manually in the media library.

I switched off the Cloudflare plugin to avoid that caching would be the cause.

Not sure where to look further.

#135865 Copied Theme version: 2.11

13 Answers

heinpoblome@gmail.com

Participant

August 6, 2016 at 14:53

http://imgur.com/a/ZTD4t shows my wpml translations

#135866 Copied

Robert Hall

Support staff

August 8, 2016 at 10:05

Hello,

Please update the theme and all required plugins to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall

#135914 Copied

heinpoblome@gmail.com

Participant

March 5, 2017 at 16:08

again sorry for the delay in testing, but this does not seem to work.

All plugins, and the theme are on latest versions, the PNG files are in the correct places, the WPML string translation points to these translated stickers,

but the site always shows the english versions.

I am actually doing this on my dev server http://149.210.164.31/heinpoblome, and not on the url mentioned in the ‘web-site’ field below.

#156257 Copied Theme version: 3.1 WooCommerce version: 2.6.14

Jack Richardson

Support staff

March 9, 2017 at 10:39

Hello,

Please provide WP Dashboard credentials to your dev site to check the issue.

Best regards,
Jack Richardson.

#156527 Copied

heinpoblome@gmail.com

Participant

March 19, 2017 at 14:37

see private content

Please, contact administrator
for this information.

#157278 Copied

Jack Richardson

Support staff

March 20, 2017 at 10:47

Hello,

Unfortunately we can’t log in to your site dashboard with provided credentials. Please check them and give us the the correct ones. Thank you.

Regards,
Jack Richardson.

#157324 Copied

heinpoblome@gmail.com

Participant

March 21, 2017 at 18:52

in private

Please, contact administrator
for this information.

#157458 Copied

heinpoblome@gmail.com

Participant

March 21, 2017 at 18:53

by the way,

Please, contact administrator
for this information.

#157459 Copied

Jack Richardson

Support staff

March 23, 2017 at 14:46

Hello,

Could you please provide us with FTP login info also?

Regards,
Jack Richardson.

#157713 Copied

heinpoblome@gmail.com

Participant

April 17, 2017 at 06:52

ftp in private

Please, contact administrator
for this information.

#160273 Copied

Jack Richardson

Support staff

April 18, 2017 at 15:52

Hello,

We have fixed the translation of “new” label. Please check it now. Make similar settings for “sale” icon http://prnt.sc/exupy6 .

Regards,
Jack Richardson.

#160440 Copied

heinpoblome@gmail.com

Participant

April 21, 2017 at 16:42

It works.
As always : five star support.
Thank you very much.

#160876 Copied

Jack Richardson

Support staff

April 24, 2017 at 13:47

Hello,

You are welcome.

Regards,
Jack Richardson.

#161064 Copied
Tagged: sale, stickers, templates, translate, woocommerce, wordpress
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