Translating woocommerce - by designerlab_dk

This topic has 13 replies, 2 voices, and was last updated 8 years ago ago by Olga Barlow

  • Avatar: designerlab_dk
    designerlab_dk
    Participant
    November 4, 2016 at 09:21

    Hi There

    I have a problem translating woocommerce? I have added translation files for Danish in the language folder in the /wp-content/languages/plugins I have added them to theme language folder and notting happens – or only some of it is translated but all the strings should be translated as I use them on another site as well where it work fine?

    What to do?

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 4, 2016 at 15:05

    Hello,

    What strings are without translation? Have you already translated our theme?

    Regards

    Avatar: designerlab_dk
    designerlab_dk
    Participant
    November 7, 2016 at 10:27

    Almost all the Woocommerce stuff – I have used the same translation files on another site where everything is fine?

    The popout cart, cart page, checkout page, shop page etc.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 7, 2016 at 14:49

    Hello,

    Provide, please, temporary admin panel and FTP access. I need to check your site to find what caused the issue.

    Regards

    Avatar: designerlab_dk
    designerlab_dk
    Participant
    November 7, 2016 at 15:25

    Hello – I’ve add the information in the private content.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 7, 2016 at 15:52

    Hello,

    Could you, please, tell me the path to your wp installation where our xstore is installed? Can’t find it on your FTP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 7, 2016 at 16:04

    Besides, I see that translation file that you placed in theme translation directory is woocommerce translation file, not our theme http://prntscr.com/d47txo

    If you want to translate our theme you should translate xstore translation files http://prntscr.com/d47why .

    Regards

    Avatar: designerlab_dk
    designerlab_dk
    Participant
    November 8, 2016 at 17:07

    I really don’t understand this. I have another installation on exact same server, your theme and the same translation files. And that is translated just fine..?

    Path/login to the FTP is in the private section.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 9, 2016 at 07:43

    Hello,

    I don’t know about another your site, I can check only the site that I have access to.
    You did not translate all the necessary strings http://prntscr.com/d4ye92
    For example My account http://prntscr.com/d4yex2 and etc.
    Please, translate theme.

    Regards

    Avatar: designerlab_dk
    designerlab_dk
    Participant
    November 9, 2016 at 09:04

    Ok thank you – I never did this on the other site but everything was translated without Loco translate.

    But thanks for having a look at it.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 9, 2016 at 09:13

    Hello,

    Probably you used PoEdit to translate theme. Any theme can’t be translated without translation files.
    Loco translate plugin just allows you to translate theme, plugins via Dashboard. But if you prefer PoEdit you can use it.

    Regards

    Avatar: designerlab_dk
    designerlab_dk
    Participant
    November 9, 2016 at 09:18

    Well that’s what I did but where should I then place the translated files – because that’s what I thought I already did?

    Maybe I have placed them wrongly?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 9, 2016 at 19:53

    Hello,

    You can place them into wp-content/themes/xstore/languages folder. Make sure that you placed translated xstore .po/.mo files, not woocommerce! Our translation file has less than 800 strings.

    Regards

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