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Translation - by Evgeny V - on WordPress WooCommerce support

This topic has 33 replies, 4 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

Evgeny V

Participant

November 26, 2019 at 16:37

Hello,

Where can I find the string “Order notes” https://prnt.sc/q2d3s3 for translation?
Can’t find it in the theme or core plugin.

#225718 Copied Theme version: v.6.2.2 (child v.1.0)

32 Answers

Olga Barlow

Support staff

November 26, 2019 at 17:52

Hello,

It comes from the third-party plugin settings that you use http://prntscr.com/q2ehrv

Regards

#225720 Copied

Evgeny V

Participant

February 2, 2020 at 12:03

Hello,

Could you please advise where I can find “Related Products” located below the product section in order to translate it https://prnt.sc/qwd6rn?
I am sure that it has been translated and displayed in Russian before, but now it is written in English again for some reason..
I tried to find it everywhere: XStore Core https://prnt.sc/qwd4tl , WooCommerce https://prnt.sc/qwd589 , XStore https://prnt.sc/qwd5lf and XStore Child https://prnt.sc/qwd5yo and it is already translated everywhere.

Regards,

#229242 Copied

John Holden

Support staff

February 3, 2020 at 04:58

Hi,

1) Could you, please, update theme to version 6.2.9 + Core plugin to 2.1.3 (WP Dashboard > Updates > Check again button) this bug was fixed in the latest version?

2) After that Sync existing translation with updated pot file https://xstore.helpscoutdocs.com/article/103-translation-files-update and check if Related products string of theme translation file is translated.

These actions should help you.

Regards,
Hung PD

#229255 Copied

Evgeny V

Participant

February 3, 2020 at 08:01

Hello,

I had already updated the theme to version 6.2.9 + Core plugin to 2.1.3 https://prnt.sc/qwowyq at the time of writing that request and I also re-sync the translation, but the problem is still here https://prnt.sc/qwoxfm .

Please, help to resolve it.

Regards,

Please contact administrator
for this information.

#229259 Copied

Olga Barlow

Support staff

February 3, 2020 at 12:16

Hello,

Fixed.

Regards

#229272 Copied

Evgeny V

Participant

April 7, 2020 at 19:55

Hello,

Please, advise I can find related strings in order to translate https://prnt.sc/ruxgxa and https://prnt.sc/ruxha8.

I tried to find it everywhere and they are already translated.

Regards

Please contact administrator
for this information.

#232875 Copied

Olga Barlow

Support staff

April 7, 2020 at 19:59

Hello,

Update theme translation files https://xstore.helpscoutdocs.com/article/103-translation-files-update and XStore core translation files. After that check XStore Core translation and make sure that the mentioned strings are translated.

Regards

#232877 Copied

Evgeny V

Participant

April 8, 2020 at 07:05

Hello,

I followed to your instructions and it is OK now for the “Shopping Cart” string, but other strings were already translated an the issue still remains: https://prnt.sc/rv6g7w , https://prnt.sc/rv6giq , https://prnt.sc/ruxgxa

Please, help to find and translate it.

BTW I am absolutely sure that all those strings has been translated and displayed in Russian before, but now they are in English again.. And this has already happened before – see my posts above. Why is this happening?

Best regards,

#232913 Copied

Rose Tyler

Support staff

April 8, 2020 at 08:17

Hello,

Please see screenshots – https://prnt.sc/rv7p30 https://prnt.sc/rv7pax > http://prntscr.com/rv7pwz

Sometimes new strings are added and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

Regards

#232923 Copied

Evgeny V

Participant

July 19, 2020 at 20:35

Hello,

Where I can translate or (better) disable the “Shopping cart (1)” string and trashbox icon – https://prnt.sc/tks6i2 ?

#244778 Copied

Rose Tyler

Support staff

July 19, 2020 at 21:10

Hello,

I’ve synchronized translation files for the Core plugin. Please check now – http://prntscr.com/tksoh5
About this icon – http://prntscr.com/tksoqi , try to temporarily disable all third-party plugins that do not come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache, and check then.

Regards

#244779 Copied

Evgeny V

Participant

August 12, 2020 at 16:48

Hello,

It happened again. After updating the theme, the Russian translation disappeared again. Here https://prnt.sc/tygqys and there https://prnt.sc/tygriu and maybe somewhere else.

And I’ve synchronized translation files.
Please, help to find and translate it.

Do I have to check all the strings in the site and translate it again after each theme update? Please, modify it in order to avoid to translate these strings after each theme update.

As I’ve wrote above I am absolutely sure that all those strings has been translated and displayed in Russian before, but now they are in English again.

Best regards,

#247499 Copied

Olga Barlow

Support staff

August 13, 2020 at 15:08

Hello,

Fixed. Check now.
Sorry for the inconvenience.

Regards

#247702 Copied

Evgeny V

Participant

August 14, 2020 at 08:01

Hello,

Thanks for your help.
Will this not happen again after the next theme update? To be honest, I’m already wary of every next update.

Regards

#247822 Copied

Rose Tyler

Support staff

August 14, 2020 at 12:36

Hello,

You’re welcome!
All should be fine after the next theme update.

Regards

#247865 Copied

Evgeny V

Participant

April 19, 2021 at 06:13

Hello,

Could you please advise where to translate: https://prnt.sc/11dczu0 , https://prnt.sc/11dd0uk ,
https://prnt.sc/11dd20l ?

#284688 Copied

Olga Barlow

Support staff

April 19, 2021 at 16:25

Hello,

You should be able to translate this using theme translation files https://prnt.sc/11pfwt2

Regards

#284767 Copied

Evgeny V

Participant

April 19, 2021 at 19:19

Thank you.

#284794 Copied

Olga Barlow

Support staff

April 20, 2021 at 14:08

You are welcome!

Regards

#284846 Copied

Evgeny V

Participant

October 4, 2021 at 09:56

Hello,

Could you please advise where to translate: https://prnt.sc/1uqbsch ?

Regards,

#304394 Copied

Olga Barlow

Support staff

October 4, 2021 at 16:02

Hello,

In the XStore core plugin translation files.

Regards

#304453 Copied

Evgeny V

Participant

October 5, 2021 at 07:37

Hello,

Сould you please indicate in more detail? I can’t find it in the XStore core plugin: https://prnt.sc/1uusk23 , https://prnt.sc/1uusqtq

Regards

#304536 Copied

Olga Barlow

Support staff

October 5, 2021 at 17:28

Hello,

Sorry, my bad. Check theme translation. It should be there. If not then provide us with WP Dashboard access. We’ll check and help you.

Regards

#304646 Copied

Evgeny V

Participant

October 6, 2021 at 14:54

Hello,

I found it in theme translation. Thank you.

Best regards

#304771 Copied

Olga Barlow

Support staff

October 6, 2021 at 17:25

Hello,

You are welcome.

Regards

#304817 Copied

Evgeny V

Participant

January 9, 2022 at 11:11

Hello,

Could you please advise why there is no translation in the Checkout page>Delivery notes section: https://gyazo.com/c05ef28076a09fb7b4f6490f62d16645 ?

I found that string in woocommerce plugin and it is already translated, but not displayed without its tralnslation: https://gyazo.com/e618735f209343af06e38bb6478acd5d

Regards,

Please contact administrator
for this information.

#313999 Copied

Rose Tyler

Support staff

January 9, 2022 at 13:13

Hello,

Synchronize translation of WooCommerce plugin – https://xstore.helpscoutdocs.com/article/103-translation-files-update , then find and translate the mentioned text

Regards

#314004 Copied

Evgeny V

Participant

January 10, 2022 at 07:47

Hello,

Followed to your instruction, but no result – https://gyazo.com/e618735f209343af06e38bb6478acd5d

Regards,

#314049 Copied

Evgeny V

Participant

January 10, 2022 at 07:48

https://gyazo.com/757133d6c616046fe5be1387d279547c

#314050 Copied
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