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Translation - by NxtArt_ro - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 4 years ago ago by NxtArt_ro

NxtArt_ro

Participant

January 27, 2021 at 15:07

Hello,
I’ve updated the theme today to the new version.
All my translations to my site language (romanian) are not available anymore.
I use Loco translate.
Please advice.
Thanks.

#270576 Copied Theme version: 7.2.4 WooCommerce version: WooCommerce 4.8.0

6 Answers

Rose Tyler

Support staff

January 27, 2021 at 16:47

Hello,

Do you have a backup?
To prevent losing translation after the update, place translation files of the theme into /wp-content/languages/themes/ folder, files of plugins /wp-content/languages/plugins
Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#270610 Copied

NxtArt_ro

Participant

January 27, 2021 at 17:23

Hello,

I did a backup this morning before updating.
Also, I overwrited the back up files for translations but still no result.

#270622 Copied

Olga Barlow

Participant

January 27, 2021 at 20:21

Hello,

Provide us with WP Dashboard access to your site, please. We’ll check the issue in more detail.

Regards

#270675 Copied

NxtArt_ro

Participant

January 29, 2021 at 18:11

Hello,

I’ve solved the problem in the meantime – translating again the necesary terms; it was not much, so it was not a problem.

Anyway, I see that there is a new update available now. Any advice on what to do in order to keep the translation files?

Thanks.
A

#271122 Copied

Olga Barlow

Participant

January 29, 2021 at 19:07

Hello,

Translation files should be located in System directory, not in the Author directory https://prnt.sc/xto6r3
Then you won’t lose translation files after theme update.

Regards

#271140 Copied

NxtArt_ro

Participant

January 30, 2021 at 10:23

Thank you, Olga.

#271226 Copied
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