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Translation and currency conversion do not work after changing the theme

This topic has 4 replies, 3 voices, and was last updated 2 hours, 8 minutes ago ago by Rose Tyler

DolphinRC

Participant

March 17, 2025 at 07:09

Why does the header menu have the option to switch languages and currencies, but why doesn’t it work? I have also installed corresponding plug-ins. I used GTranslate for language and FOX-Currency Switcher Professional for WooCommerce for currency

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#437477 Copied Theme version: 9.4.8

3 Answers

Andrew Mitchell

Support staff

March 17, 2025 at 07:56

Hello,

Thank you for reaching out to us.

As you can see on our demo, languages, and currency switchers are shown for demo purposes only. If you want to create a multilingual and multicurrency site you may use a premium WPML plugin or free – Polylang/qTranslate plugins.

Functionality of options for switching languages and currencies depends on the correct configuration of the corresponding plugins. Since you are using GTranslate for language switching and FOX-Currency Switcher Professional for WooCommerce, please ensure that both plugins are properly set up and activated. Additionally, please check for any potential conflicts with other plugins. If you require further assistance, we suggest reaching out to the support teams of the respective plugins.

Best regards,
8Theme’s Team

#437486 Copied

DolphinRC

Participant

March 17, 2025 at 08:12

Both GTranslate and FOX-Currency Switcher Professional work fine, but I want to use the language and currency switches in the header. So it can’t do it?

#437497 Copied

Rose Tyler

Support staff

March 17, 2025 at 09:32

Hello,

To gain access to editing the header content, please navigate to XStore Builders > Header Builder with Elementor > edit template. There, you can add the necessary elements from the plugin, such as a shortcode, if required.

Please note that the method for embedding a specific element depends on the plugin you are using (GTranslate and FOX-Currency Switcher Professional). We recommend carefully reviewing the plugin’s documentation for detailed instructions. If you need further assistance, please contact the plugin’s support team.

We hope this information is helpful.

Best regards,
8Theme’s Team

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