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Translation Error in Account Dropdown Menu

This topic has 6 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Liva

Participant

September 5, 2023 at 20:59

Hi,

In the account dropdown menu and my account page, all texts are translated except “Addresses”. I double-checked LocoTranslate files and I am sure that translation of “Addresses” is done both in WooCommerce plugin and XStore theme. However, it is still seen as “Addresses” instead of the Turkish version. Is there a way to solve this issue?

Have a good day!

https://prnt.sc/hW6XLKm-gwh_
https://prnt.sc/d_kDIXih3fic

Please, contact administrator
for this information.

#366708 Copied Theme version: 9.1.13 WooCommerce version: 8.0.3

5 Answers

Tony Rodriguez

Support staff

September 6, 2023 at 08:14

Hello, @Liva,

Thank you for your recent purchase of our theme and for reaching out to us.

We would like to inform you that the text in question is not related to our theme. The same result would be observed even with a default theme activated. Therefore, we recommend that you seek assistance from the WooCommerce plugin. You can reach them at https://wordpress.org/support/plugin/woocommerce/

Should you have any further inquiries or concerns, please feel free to contact us. Our support team is always ready to assist you.

Yours Sincerely,
8Theme’s Team

#366732 Copied

Liva

Participant

September 6, 2023 at 12:07

Hi,

I understand. But, that text was actually in Turkish in the beginning. I had a similar issue before in the wishlist page and you helped me to fix that (https://www.8theme.com/topic/date-on-wishlist-page-is-not-in-the-website-language/#post-365959). This problem migth have occured after this solution since it hasn’t been an issue before. Is it possible that this solution triggered my current problem?

#366779 Copied

Rose Tyler

Support staff

September 6, 2023 at 12:37

Hello, @Liva,

We would like to inform you that our recent modifications aimed at resolving the previous issue will not impact the “Addresses”. To ascertain that this newly identified problem is not related to XStore, we recommend temporarily activating Storefront, the default WooCommerce theme.

Upon doing so, you will observe that the issue persists, indicating that it is not specific to our services. Consequently, we suggest reaching out to the WooCommerce plugin support for further assistance.

We appreciate your understanding and cooperation.

Yours Sincerely,
8Theme’s Team

#366782 Copied

Liva

Participant

September 6, 2023 at 15:37

Hi,

Thank you for your assistance, Tony and Rose. I will try to reach out WooCommerce plugin support. Have a good day!

#366797 Copied

Rose Tyler

Support staff

September 6, 2023 at 18:21

Hello, @Liva,

Have a good day too!

Yours Sincerely,
8Theme’s Team

#366803 Copied
Tagged: account menu correction, fix dropdown menu, resolve woocommerce glitches, translation error solution, woocommerce theme fixes, wordpress error troubleshooting, wordpress woocommerce themes
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