Translation Issue - by eknoll - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

  • Avatar: eknoll
    eknoll
    Participant
    May 12, 2017 at 14:19

    Hello Ladies and Gentlemen

    on our page some translations of woo commerce doesn’t work. Even if they are in Locotranslate.

    We never had this issue with other themes. Any ideas?

    You can find admin info bellow

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2017 at 15:46

    Hello,

    Tell me what words are not translated and I’ll check what could be the reason of this issue. Also, provide me FTP access to check the translation files.

    Regards

    Avatar: eknoll
    eknoll
    Participant
    May 12, 2017 at 15:54

    Hi Olga

    Thanks for offering your help.

    For example:
    “Shipping” while you are in the cart
    On the “My Account” or German “Mein Konto”:

    Hello Test Test (not Test Test? Sign out)

    From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.

    Then the password change section is also English

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 15, 2017 at 17:59

    Hello,

    1) “Shipping” on the cart page – add the correct translation for the WC plugin http://prntscr.com/f853o7
    2) My Account – don’t see problem with translation. Send me screenshot, please.
    3) Hello Test Test – add the correct translation for the WC plugin http://prntscr.com/f854k2
    4) Change password options http://prntscr.com/f8551y What exactly is wrong?

    Regards

    Avatar: eknoll
    eknoll
    Participant
    May 16, 2017 at 07:53

    Well our own developer fixed the problem.

    The issue was none of your business. It was WooCommerce who had a problem with Uppercase letters.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 18, 2017 at 07:09

    Hello,

    Ok. I’m glad that problem was solved.

    Regards

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