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Translation issue .po file not getting detected

This topic has 4 replies, 3 voices, and was last updated 3 days, 16 hours ago ago by Andrew Mitchell

  • Avatar: Erdem
    Erdem
    Participant
    March 25, 2025 at 17:21

    Hi,

    We are using xstore on a website with Russian language (client website). They installed loco translate without our knowledge. I can’t translate anything using loco. For some reason .po file for xstore core plugin is not being detected. Can you check what might cause this?

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    #438680 Copied Theme version: 9.4.9
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 26, 2025 at 07:57

    Hello, Erdem,

    Thank you for reaching out to us.

    Please rename https://prnt.sc/sJEbRqImeTue and https://prnt.sc/xsTjMhJfcH3I to xstore-ru_RU.po and xstore-core-ru_RU.po

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    #438711 Copied
    Avatar: Erdem
    Erdem
    Participant
    March 26, 2025 at 08:37

    Damn I missed that … Thank you Alex.

    #438722 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 08:37

    Dear Erdem,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #438723 Copied
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