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TRANSLATION NOT WORKING FOR ACCOUNT ELEMENT IN MENU

This topic has 6 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Fabio

Participant

September 6, 2021 at 15:23

Hello there,

I have added the translations for the LOG IN/ SIGN UP text for the account element in the header using WPML.
Please find the steps performed as follows.
1. Navigate to WPML > String Translations .
2. Add translations for LOG IN/ SIGN UP text
( Domain:admin_texts_theme_mods_xstore , Name: [theme_mods_xstore]account_text)
3. Add Translations for the required languages.

Expected : The LOG IN/ SIGN UP text should display the translations added.
Result : The expected translations are not displayed in the account dialogue box.
Remark : Translations added following the same steps for other strings are working.
Please find the images added in private area for reference.

Please, contact administrator
for this information.

#301448 Copied Theme version: 8.05

5 Answers

Rose Tyler

Support staff

September 7, 2021 at 07:23

Hello,

Provide URL, temporary wp-admin and FTP access.

Regards

#301487 Copied

Fabio

Participant

September 7, 2021 at 12:07

Hello,
Can you please let me know the need of the FTP access. I can provide you with the wp-admin access, but for the FTP access please let me know whether it is really necessary and the requirement as I am not comfortable to share it with.

#301536 Copied

Olga Barlow

Support staff

September 8, 2021 at 13:55

Hello,

Provide us with WP Dashboard access at the start. We’ll check if we could do anything via Dashboard. If we need to edit files to fix the issue then we will need FTP access.

Regards

#301647 Copied

Fabio

Participant

September 8, 2021 at 17:12

Hello,
Please find the access details in the private area.

Please contact administrator
for this information.

#301677 Copied

Olga Barlow

Support staff

September 9, 2021 at 17:43

Hello,

You use child theme, so child theme theme-mods should be added to string translator and translated https://prnt.sc/1rmovq4 Check now.

Regards

#301807 Copied
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