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Translation not working in french – need help

This topic has 5 replies, 2 voices, and was last updated 7 minutes ago ago by Ioana

Ioana

Participant

November 15, 2024 at 13:11

Hi
I did all the steps in the example above, only the translations don’t work. The add to cart buttons, although they appear to be translated into French, add to cart still appears, as well as everything related to chekout, cart, orders details and all the buttons appear in English although the French translations appear to be correct.

I attach some screenshots below to see what it looks like.
I marked in blue what was translated after uploading the files. but only very few words

What would be the solution?

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4 Answers

Rose Tyler

Support staff

November 15, 2024 at 13:28

Hello,

Thank you for reaching out to us

https://prnt.sc/iZ-LXV7qSnC9 should be renamed to xstore-fr_FR.po

Best regards,
8Theme’s Team

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Ioana

Participant

November 15, 2024 at 14:42

even if I have modified in the file, the text still doesn’t appear on the button or in many areas of the cart and chekout, especially in the chekout form appears Contry, Town….etc but in the file is modified. Sure it doesn’t change elsewhere?

I attach screenshots below.

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Rose Tyler

Support staff

November 15, 2024 at 15:02

Hello,

To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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Ioana

Participant

November 15, 2024 at 15:16

check the credentials below:

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