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Translation of several terms not found using loco

This topic has 6 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

erichurtrez

Participant

April 18, 2023 at 14:28

Good morning
as indicated in the title, the translation of several terms of the theme cannot be found using loco.
I send you some screenshots
https://prnt.sc/-OsjcIMJQm33
https://prnt.sc/SdopdeT3A_oP
https://prnt.sc/Qho9ZDoQU9Au

and this : https://prnt.sc/oP9zU0jxF1hB

thank you

#353635 Copied Theme version: 9.1.1 WooCommerce version: last

5 Answers

Rose Tyler

Support staff

April 19, 2023 at 08:44

Hello, Erichurtrez,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Could you provide URL of your site and temporary wp-admin access?

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#353716 Copied

erichurtrez

Participant

April 19, 2023 at 08:57

Hi
thank you for your return

Please contact administrator
for this information.

#353723 Copied

Rose Tyler

Support staff

April 19, 2023 at 10:55

Hello, Erichurtrez,

Please check the Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#353751 Copied

erichurtrez

Participant

April 23, 2023 at 10:52

Hi
sorry for the bad codes

I take this opportunity to tell you that the updates of the theme reset my translations to zero…
I have to redo everything every time… it’s not cool

thank you

Please contact administrator
for this information.

#354258 Copied

Rose Tyler

Support staff

April 23, 2023 at 12:28

Hello, Erichurtrez,

We did not find translations for the theme and Core on your site, so we uploaded them. You should not lose translation from now, because files were uploaded into the System location.

We would recommend doing a backup of all the files before any update.

Also, after every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

https://prnt.sc/-OsjcIMJQm33 – this text comes from Mailchimp for WooCommerce plugin.
https://prnt.sc/SdopdeT3A_oP – as we can see, it is translated already.
https://prnt.sc/Qho9ZDoQU9Au – this text comes from WooCommerce plugin, it you can’t translate it, contact the support of WooCommerce to get assistance.
https://prnt.sc/oP9zU0jxF1hB – https://prnt.sc/GciSCY10Iqpw

Kind Regards,
8theme team

#354268 Copied
Tagged: best selling, loco, persuasive, terms, themes, translation, woocommerce
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