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Translation Problem – Extra Padding on Custom Break Points (Mobile Extra, Tablet and Tablet Extra)

This topic has 6 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Webnim

Participant

March 14, 2023 at 16:47

I am not able to translate one element “ADDRESSES” all other elements were translated without any problems. I translated this string in XStore, XStore Core and Woocommerce. The second problem is extra padding on sides, I added extra breakpoints in Elementor, the extra padding is added on mobile extra, tablet and tablet extra how can I remove it?

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#349998 Copied Theme version: 5.0.4 WooCommerce version: 7.5.0

5 Answers

Tony Rodriguez

Support staff

March 15, 2023 at 06:33

Hello @Webnim,

1. This issue appears to be unrelated to our theme as it is coming from the WooCommerce plugin. We recommend that you activate a different theme, such as Storefront, and check how the “Addresses” are displayed; you should get the same result. For further assistance, we suggest that you contact the support team of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/.

2. In order to better understand your issue, could you please provide a more detailed explanation, along with screenshots if possible? You may upload the screenshots on https://postimages.org/ and paste the links here.

Best Regards,
8Theme’s Team

#350050 Copied

Webnim

Participant

March 15, 2023 at 08:38

I provided link in private content area

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#350063 Copied

Tony Rodriguez

Support staff

March 16, 2023 at 05:19

Hello @Webnim,

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to pursue paid customization services, we recommend submitting a customization request to the WPKraken team via their website: https://wpkraken.io/?ref=8theme.

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

Best Regards,
8Theme’s Team

#350168 Copied

Webnim

Participant

March 16, 2023 at 06:17

So asking how to fix the extra padding coming from nowhere that is breaking the layout is the feature? I just need some css that’s it I can’t find where it this extra padding is coming from…

#350176 Copied

Rose Tyler

Support staff

March 16, 2023 at 08:31

Hello, Webnim,

Thank you for the reply.
Please check our demo – https://xstore.8theme.com/elementor/demos/niche-market/ , you will find the same spaces/margins on the sides. This is not a bug or problem, these margins are normal behavior, and it is the reason that we name your changes as additional customization.
Our support team can help or guide you through existing settings but additional customization is outside of our basic support scope. Hope for your understanding.

Kind Regards,
8theme team

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#350190 Copied
Tagged: best, break, custom, extra, mobile, padding, points, problem, selling, tablet, themes, translation, woocommerce
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