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Translation problem with certain strings

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

habib

Participant

November 9, 2023 at 11:13

I’m currently trying out the theme I purchased. To translate the theme, I downloaded the .po files as indicated in the help documentation.
I saved them here:

-https://prnt.sc/XX4R-7o_f-GL

-https://prnt.sc/2GCX4ZYPr5o0

I synchronized them properly, but there are some strings that haven’t been translated.
Here are the screenshots:

– https://prnt.sc/1NBfaZDI4Nxn with terms: “Categories,” “Filter by price,” “Sort by brands.”
– https://prnt.sc/aZg2jf2hH1F4 with the term: “Buy now”, “in stock”, “Sale”

What should I do?

Regards,

#373150 Copied Theme version: XStore_Theme_v.9.1.13 WooCommerce version: Version 8.2.2

8 Answers

Rose Tyler

Support staff

November 9, 2023 at 11:23

Hello,

Thank you for reaching out to us and for providing detailed information about the issue you’re encountering with the theme translation.

1/ Apperance > Widgets > Shop sidebar > edit Titles of widgets.

2/ Could you provide temporary wp-admin access?
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

We are committed to ensuring that your experience with our theme is seamless, and we will do our best to resolve this translation issue promptly.

Kind Regards,
8theme team

#373155 Copied

habib

Participant

November 9, 2023 at 12:19

Please find the requested information for accessing the website in the private area.
Regards

Please contact administrator
for this information.

#373165 Copied

Rose Tyler

Support staff

November 9, 2023 at 12:42

Hello,

We appreciate your prompt response.

1/ Please fix this https://prnt.sc/xhwA0ULDNCYe via Loco Transalte > Plugins > XStore Core plugin translation.
2/ Edit translation of the theme too – https://prnt.sc/2ZSXkIVurxDq
3/ Edit this https://prnt.sc/L0MpEyNWt-Rl
4/ https://prnt.sc/ZI2WMLQG6mWj > https://prnt.sc/HFjRn7SxOQZO and so on, https://prnt.sc/IJCk9SNCJ7-K
5/ Theme Options > WooCommerce > Wishlist > https://prnt.sc/amzvhKg6Nyh1

Kind Regards,
8theme team

#373166 Copied

habib

Participant

November 14, 2023 at 11:01

I’m sorry, but there are still some strings that I can’t translate using locotranslate through the po files, even with synchronization:

-The message ‘has been added to the wishlist’ from the top-left popup has not been translated, https://prnt.sc/kfY8ACoB7A9Z
– ‘ORDER EXTRA’ has not been translated even though the string exists with its translation in the theme’s po files: https://prnt.sc/w8Us_7LziPWw
The access is still active to WP Admin
Sincerely,

#373710 Copied

Rose Tyler

Support staff

November 14, 2023 at 14:45

Hello,

We appreciate your prompt response.

1/ Please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
2/ Please provide URL of the page.

Kind Regards,
8theme team

#373740 Copied

habib

Participant

November 14, 2023 at 20:55

Please find the required information in the private area.
Best regards

Please contact administrator
for this information.

#373786 Copied

Rose Tyler

Support staff

November 15, 2023 at 10:28

Hello,

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#373815 Copied

Rose Tyler

Support staff

November 16, 2023 at 10:30

Hello, Habib,

1/ We’ve checked your site from an incognito browser window, without a cache, and see the translation – https://prnt.sc/fOICrRP7kVAo , so it can be a cache problem, then you need to solve.

2/ https://prnt.sc/HB-P_JI0OK5P – The WooCommerce plugin has this string so you should fix it in their translations or try to check it with the default StoreFront theme and if the problem persists then contact to WooCommerce plugin https://wordpress.org/support/plugin/woocommerce/ with such question as it is not related to our theme.

Kind Regards,
8theme team

#373895 Copied
Tagged: correcting woocommerce theme translations, fixing woocommerce strings translation, solving woocommerce translation errors, troubleshoot woocommerce translation problems, woocommerce translation issues, wordpress themes translation problem, wordpress woocommerce translation solutions
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