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Translation problems - by Jarkko - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

Jarkko

Participant

February 5, 2017 at 18:34

I used POedit to create Royal_fi.mo and Royal_fi.po files (not totally translated yet). However it seems I cant figure out in what folder exactly I should put the files, since they don’t seem to work on my site.

They’re now in /wp-content/themes/Royal_Theme-v2.8/languages fodler, where there only used to be Royal.pot. What might be the problem?

Please, contact administrator
for this information.

#154029 Copied

11 Answers

Jack Richardson

Support staff

February 6, 2017 at 16:34

Hello,

Please rename Royal_Theme-v2.8 folder to “royal”.
Also specify what words can’t be translated and provide FTP credentials.

Thank you.
Best regards,
Jack Richardson.

#154110 Copied

Jarkko

Participant

February 6, 2017 at 16:47

You sure there will be no problem if I just rename the theme folder with FTP and do nothing else? I have a child theme that I edit. Should I rename parent and child theme folders?

It seems no words/phrases that I’ve translated in POedit are translated, so I suspect the theme isn’t reading my .mo/,po files at all.

#154115 Copied

Jack Richardson

Support staff

February 6, 2017 at 17:37

Hello,

Please provide FTP credentials to check the issue.

Thank you.
Best regards,
Jack Richardson.

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Jarkko

Participant

February 6, 2017 at 18:36

Here you go

Please, contact administrator
for this information.

#154142 Copied

Eva Kemp

Support staff

February 7, 2017 at 13:48

Hello,

I couldn’t log in to your WP Dashboard http://storage6.static.itmages.com/i/17/0207/h_1486471653_7766943_633379896f.jpeg .
Please check the credentials.

Regards,
Eva Kemp.

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Jarkko

Participant

February 7, 2017 at 16:04

Here you go.

Please, contact administrator
for this information.

#154212 Copied

Eva Kemp

Support staff

February 7, 2017 at 17:09

Hello,

I’ve renamed your translation files from Royal-fi.po/.mo to fi.po/mo.
Please check the translation now.

Regards,
Eva Kemp.

#154224 Copied

Jarkko

Participant

February 7, 2017 at 17:15

I thought I had tried that as well… But now it’s working, thanks a lot.

I noticed that the file wp-config.php in the root has been modified very recently. Is this something I need to worry about once there’s an update to the theme (since I’m using a child theme now)?

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Eva Kemp

Support staff

February 7, 2017 at 17:34

Hello,

That was me who edited the file. You shouldn’t worry about it.
Is your problem solved and we may close the topic?

Regards,
Eva Kemp.

#154229 Copied

Jarkko

Participant

February 7, 2017 at 17:36

Yes, it is solved. Thank you very much!

#154230 Copied

Eva Kemp

Support staff

February 7, 2017 at 17:52

Hello,

You’re welcome.

Regards,
Eva Kemp.

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