Translationquestions of the Xstore and WPML

This topic has 14 replies, 4 voices, and was last updated 4 months, 1 weeks ago ago by Jack Richardson

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    May 21, 2024 at 11:09

    Hi,

    I have some questions about the translation of tierformen.eu with xstore and WPML.
    How to translate the highlighted sections? https://gyazo.com/57b043b4e4298f646158a766292d08eb as you can see we have translated the words, but on the dutch translation it is not shown: https://gyazo.com/f93fd0b3f1891f02186c18e485303974

    also on the header we would like to know how to translate these.
    On the homepage imageblocks contain urls to the categories, but also these are not translated correctly so when you click on the picture when the language is set to dutch, you go to the German category, and not the dutch. https://gyazo.com/9bf28710e6356852c0cb51f8b4db2757

    Also the blocks of the footer and the static block is not translated well.

    https://gyazo.com/d470438081c361796c755f2937950e38
    How to do that?

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2024 at 11:35

    Hello, Gewoonbovenaan,

    Thank you for reaching out to us with your queries regarding the translation of your website.

    Could you please provide temporary FTP access?

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    May 21, 2024 at 12:22

    Herewith

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2024 at 13:30

    Dear @gewoonbovenaan,

    I hope this message finds you well. I would like to provide some guidance regarding the translation of your website’s header and footer using the Elementor builder.

    1. Header Translation: It appears that you are currently utilizing both an old and a new header builder. If your intention is to implement the new header across your entire website, I recommend translating the new header. This approach will prevent the need to translate both headers, thereby streamlining the process.

    2. Theme Options Translation: The following screenshots indicate lines from the theme options that may require manual translation:
    – [Screenshot 1](https://gyazo.com/57b043b4e4298f646158a766292d08eb)
    – [Screenshot 2](https://prnt.sc/XOYT-gccFrzV)
    – [Screenshot 3](https://prnt.sc/LYURePj45egA)
    – [Screenshot 4](https://prnt.sc/MecREaFc2VIK)
    – [Screenshot 5](https://prnt.sc/a3GbykEYEMbD)
    – [Screenshot 6](https://prnt.sc/l9-uOtp-uIYR)

    3. Dynamic Link Values: You have used a hardcoded link in the container options as shown in this [Screenshot](https://prnt.sc/Ayf0dyCD6X_9). This setup will prevent the link from changing languages dynamically. To address this, I suggest using more dynamic values as illustrated in this [Screenshot](https://prnt.sc/5Z4UcJz9wUD0). Alternatively, you may seek assistance from WPML plugin support, who can offer specific help for translation options they have developed. You can reach them here: [WPML Support](https://wpml.org/forums/topic/problem-dynamic-internal-urls-and-dynamic-category-queries-in-elementor/page/2/).

    4. Footer Translation: Regarding the footer, you are employing default Elementor widgets. For translation guidance, please refer to the Elementor WPML Documentation available at [Elementor WPML Documentation](https://wpml.org/documentation/plugins-compatibility/elementor/).

    Should you require further assistance or have any questions, please do not hesitate to contact us. We are here to help ensure a smooth translation process for your website.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    July 1, 2024 at 09:49

    Hi thank you for responding. I have another question regarding these translations which are Xstore related.
    https://gyazo.com/4bbe637f9b7d88bd7b5c812d0fab346f
    here you can see the ”buy now” button which is translated but translation is not shown in the shop. i wanted to hide this button but altough is set the button to ”dont show” https://gyazo.com/6c2490efbe0fbfca521844d5a5b8f53b its still showing
    https://gyazo.com/4bbe637f9b7d88bd7b5c812d0fab346f
    also the words: add to wishlist: Compare: categories etc should be translated too. But where can we find these xstore elements?
    for example sizeguide, is translated to german, but not to dutch, and so on.

    also related products is translated: https://gyazo.com/92b23e18a8d76756f3aba40442536220
    but still show in the original language: https://gyazo.com/57348699f5ec1e86052bbde3d6a62fa4

    also the homepage language is german, and the urls behind the blocks are working. but the when press dutch, the urls on these blocks are not changed to dutch urls, so people navigate to a german shop. https://gyazo.com/ee7eb118f8c09f47bb8851d0c76523c8
    while in this page https://tierformen.eu/produktkategorien/ the blocks change the urls on the right way. Why is there a difference?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 1, 2024 at 15:32

    Hello, gewoonbovenaan,

    We hope this message finds you well. We regret to inform you that the access credentials for the admin and FTP panels are currently not functioning. Could you please verify this at your earliest convenience?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    July 2, 2024 at 14:35

    herewith the updated FTP.
    thanks!

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 3, 2024 at 09:37

    Hello, gewoonbovenaan,

    I hope this message finds you well.

    We are writing to inform you that there are currently issues with accessing the admin panel. We are unable to log in or perform any administrative tasks at this moment.

    We appreciate your immediate attention to this matter and look forward to a resolution at your earliest convenience.

    Best regards,
    The 8Theme’s Team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    July 3, 2024 at 10:32

    Hi,

    please use this login. For the Ftp i have sent, does that work?

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 4, 2024 at 15:54

    Hello, gewoonbovenaan,

    I hope this message finds you well. We have reviewed the access and it appears that the issue lies with the configuration of the “buy now” and “related products” features. These are located within the xstore-core plugin. It is essential that the domain is set to xstore-core. You can view the details here: https://prnt.sc/oXTU6VcXeOIi

    However, it seems that WPML is recognizing it solely as a WooCommerce component, as shown in this screenshot: https://prnt.sc/uO_dqgXo2yil

    Could you please confirm if there has been any reassignment or modification of the text domain in any way?

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    July 5, 2024 at 08:30

    Hi,

    I dont understand what you mean with, reassignment or modification of the text domain? how can i see that? how to know if the domain is set to xstore core?

    There are many other topics:

    Hi thank you for responding. I have another question regarding these translations which are Xstore related.
    https://gyazo.com/4bbe637f9b7d88bd7b5c812d0fab346f
    here you can see the ”buy now” button which is translated but translation is not shown in the shop. i wanted to hide this button but altough is set the button to ”dont show” https://gyazo.com/6c2490efbe0fbfca521844d5a5b8f53b its still showing
    https://gyazo.com/4bbe637f9b7d88bd7b5c812d0fab346f
    also the words: add to wishlist: Compare: categories etc should be translated too. But where can we find these xstore elements?
    for example sizeguide, is translated to german, but not to dutch, and so on.

    also related products is translated: https://gyazo.com/92b23e18a8d76756f3aba40442536220
    but still show in the original language: https://gyazo.com/57348699f5ec1e86052bbde3d6a62fa4

    also the homepage language is german, and the urls behind the blocks are working. but the when press dutch, the urls on these blocks are not changed to dutch urls, so people navigate to a german shop. https://gyazo.com/ee7eb118f8c09f47bb8851d0c76523c8
    while in this page https://tierformen.eu/produktkategorien/ the blocks change the urls on the right way. Why is there a difference?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 5, 2024 at 13:40

    Dear @gewoonbovenaan,

    We have reviewed the translations for the content you provided and have successfully updated the translations after rescanning all strings in WPML https://prnt.sc/45BEUzq4riS7 (before) and https://prnt.sc/pqxEu1EHc4GC (after). We have scanned our projects on your website for strings, enabling us to translate specific elements such as the “Buy now” button, which now correctly displays in various languages as evidenced by the screenshots: https://prnt.sc/JV2aoaHSttIK, https://prnt.sc/7of0r6AaAGiv, and https://prnt.sc/uQZE-BzVbz0t. Similarly, we have applied the same translation process to the “Related products” title text as shown here: https://prnt.sc/RwvrmuSmFtLb.

    Regarding your request to hide the “Buy now” button, this can be achieved by setting the position of the “Buy now” button in the “Add to cart / Buy now button” under the Single Product element to “Without” as demonstrated here: https://prnt.sc/KlygPSpN3fwG. The resulting configuration can be viewed here: https://prnt.sc/eIfqEwAtwUxH. Please note that the Single Product settings from Theme Options do not affect your cart form on Single Product pages as you are utilizing our XStore Single Product builder based on Elementor, detailed here: https://prnt.sc/DJEu_MLuMILz.

    For the Wishlist & Compare texts set in Theme Options, you will need to add these strings for translation by navigating to WPML -> String Translation -> Translate texts in admin screens (https://prnt.sc/aYjJ9UdSvfdy). Search for the string set in Theme Options (https://prnt.sc/O52Of_6t9iS2) and add it for translation. We have conducted a test translation (https://prnt.sc/_JzoizfPdRPe), and the results are accurately reflected on your frontend (https://prnt.sc/FauMRnu5dcRt).

    To translate the Categories text, please follow the standard instructions provided by WPML. The translated texts can be viewed here: https://prnt.sc/5o_NIPjJisJ2, with the frontend results displayed here: https://prnt.sc/JvpQsLoQE9E9.

    Regarding the use of default Elementor functionality for creating Containers with link redirections (https://prnt.sc/81tiKIle-n6y), please direct any related inquiries to their support forum, as this falls outside our scope of support for non-developer-built plugins. We recommend using Dynamic tags (https://developers.elementor.com/docs/dynamic-tags/) and setting URLs as “Internal URL” with redirection parameters for better integration.

    Lastly, we kindly request that you create separate topics for different questions or number them in future communications. This will facilitate more efficient management and response to your inquiries.

    Thank you for your cooperation.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    July 17, 2024 at 09:35

    thank you for your reply. Unfortunately i can not see any of the links (screenshots) you have provided. i see this:https://gyazo.com/e7ac3ad29a6c84928ad16f0bacf1d645 so it makejks it very hard to understand what you mean.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2024 at 09:46

    Dear @gewoonbovenaan,

    We hope this message finds you well. We regret to inform you that we are currently unable to recreate all the requested screenshots due to their large volume. Additionally, we are experiencing issues with the Lightshot service, which is affecting the display of the correct information in the screenshots (https://www.quora.com/All-of-a-sudden-my-Lightshot-stopped-making-those-links-consisting-of-letters-and-started-copying-pictures-immediately-What-can-I-do-if-I-still-need-those-links).

    We kindly suggest that you verify whether the strings you inquired about are available for translation. Should you have any further questions or require additional assistance, please do not hesitate to contact us directly.

    For future reference, we recommend checking the responses to your queries more promptly, ideally not waiting two weeks, as changes independent of our control can occur during such periods.

    Thank you for your understanding and cooperation.

    Best Regards,
    Jack Richardson
    The 8Theme Team

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