Return to previous page

Transparent header not working for me somehow…

This topic has 5 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Tony Rodriguez

Configoods

Participant

December 14, 2023 at 21:10

Hi amazing support!

I have tried the whole night yesterday to fix the transparent header ony for homepage using the mulitple headers feature. And it’s just not working for me. Please help me out with this one.

So i would like to have a transparent header only for home page.

PS. forgot to mention that the problems is mostly about the mobileversion that isn’t working..

Please, contact administrator
for this information.

#376717 Copied Theme version: 9.2.5

4 Answers

Configoods

Participant

December 15, 2023 at 06:54

Hello.. is there someone who can help me out please?

#376732 Copied

Tony Rodriguez

Support staff

December 15, 2023 at 09:57

Hello, @Configoods,

Thank you for using our theme and for contacting us.

We regret to inform you that we are currently experiencing difficulties accessing your website. To address this matter efficiently, we kindly request that you provide us with valid wp-admin login credentials. This will enable us to investigate the issue and offer the necessary assistance.

Additionally, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

We kindly recommend that you take a complete backup of your site before proceeding.

We appreciate your prompt attention to this request and look forward to resolving the matter at the earliest convenience.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#376747 Copied

Configoods

Participant

December 15, 2023 at 10:44

Hello Tony,

I have mad a video of how i activate the transparent header. You can see that the main sticky header is black when i scroll down even though i didn’t chose the black color in the settings. Both has to be white background like the bottomheader and without any border lines like the bottomheader does have right now.

The 2nd issue appears on the mobile version. Unfortunately i am not able to let you see but what happends is that the header becomes transparent, but when i scroll this one down it changes his background to white but has no padding in the bottom. Like not at all and it doesn’t look nice. And when i try to add padding or something, the headers change back to non-transparent.

So i just want the headers to be transparent and a duplicate of the default header as far as padding and style concerns. Hope you can help me out.

I will put the link in the private area.

Kind regards,

Please contact administrator
for this information.

#376756 Copied

Tony Rodriguez

Support staff

December 15, 2023 at 14:20

Hello, @Configoods,

1/ Thank you for bringing this matter to our attention. We are delighted to inform you that we have successfully solved the issue you encountered with the sticky header background color. Before revisiting your site, please ensure that you clear your browser cache or check in private mode to ensure the changes take effect.

For a visual reference, please consult the video provided at the following link:
https://streamable.com/ae9853 -This should provide you with a visual reference.

2/ If you wish to change the color of the sticky header on mobile, please navigate to Header Builder >> Edit the Header >> Sticky Header >> Style in Mobile View >> Main Header WCAG Control, and adjust the background color of the sticky header in mobile view.

For a visual reference, please consult the image provided at the following link: https://imgur.com/a/gnwlKMF

Best Regards,
Team 8Theme

#376784 Copied
Tagged: best selling themes, header not working, theme customization problems, transparent header issue, woocommerce header issues, woocommerce themes, woocommerce troubleshooting
Viewing 5 results - 1 through 5 (of 5 total)