This topic has 2 replies, 2 voices, and was last updated 12 hours, 42 minutes ago ago by Tony Rodriguez
Hi,
Today my on the images, png, that have transparent part, became black on that part.
Can you please help why?
I recently uploaded Perfect Images (Optimize, Rebuild, Replace, Thumbnails, Retina) plugin. Could that be the reason?
Hello, @creativesite,
Thank you for reaching out to us with your concern.
Please temporarily disable CDN, clear cache, and check how it works.
We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be installed under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.
Please let us know the result.
We strongly recommend that you create a complete backup of your site before proceeding with these steps.
Best Regards,
8Theme’s Team
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