Trigger Login / Register panel when “Catalogue Mode” activated for guests.

This topic has 16 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • 15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2023 at 13:44

    Hello,

    Thank you for contacting us and for using XStore.

    Please provide URL of your site, temporary wp-admin, and FTP access via the Private Content area here.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: TM
    TM
    Participant
    June 6, 2023 at 13:59

    Here

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2023 at 14:07

    Hello,

    Thank you for your response.

    Please provide wp-admin access also. To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Kind Regards,
    8theme team

    Avatar: TM
    TM
    Participant
    June 6, 2023 at 15:18

    Done.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2023 at 15:38

    Hello,

    Thank you for your response.

    We will have another specialist review your inquiry in greater detail and will be in touch with you.

    We kindly ask for your patience.

    Kind Regards,
    8theme team

    Avatar: TM
    TM
    Participant
    June 7, 2023 at 13:00

    Ok, thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2023 at 15:40

    Hello,

    Thank you for your patience.

    We are finding that the task is more complicated than we initially anticipated. We are still working on your query and it is planned to be included in the next update (within the week). If it is implemented earlier, we will notify you and provide a solution.
    If you are not willing to wait, you can request a refund – we will approve it since you contacted us prior to the purchase.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: TM
    TM
    Participant
    June 7, 2023 at 15:46

    Hello Rose,

    If it’s for a week, it doesn’t matter, I can wait.
    But, if it won’t be implemented at all I would like to know in advance.
    Thanks.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 7, 2023 at 16:27

    Hello @TM

    It seems that your admin access was changed and we cannot log in now. Could you please, provide us correct admin access ?

    Also, checking the FTP connection we got next error:

    Error:        	Authentication failed.
    Error:        	Critical error: Could not connect to server

    So, please, check you FTP access also and give the correct one for us.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: TM
    TM
    Participant
    June 8, 2023 at 07:05

    Sorry, here.
    Thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2023 at 09:12

    Hello,

    Thank you for your response.

    Please clear cache and check how it works now for unlogged users on your Shop page https://prnt.sc/o3BOCdGMDX8A

    Kind Regards,
    8theme team

    Avatar: TM
    TM
    Participant
    June 8, 2023 at 09:45

    Dears,

    The CSS/Button is working, but I believe there is a problem because the single product page is not loading.

    Also, I prefer using the setting in catalog mode because it works on every module, not just on the shop page.
    https://prnt.sc/rzqRm8yfdHdg

    I have saved the settings, you can check.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2023 at 10:23

    Hello,

    Thank you for your response. Could you please, check now if it is ok and works as you asked us for?

    Details:
    1/ We added “Loginizer price” option -> https://prnt.sc/sQW-LiDcOE-L (and enabled it on your web-site)
    2/ Price text was set to string type -> https://prnt.sc/EhNc8M0VXNhZ
    3/ Errors with loading single product are fixed

    Kind Regards,
    8theme team

    Avatar: TM
    TM
    Participant
    June 8, 2023 at 10:56

    Perfect,

    Thank you Rose, and thanks to the XStore team for your support.

    If possible I would like to add a suggestion, for the upcoming updates of the theme.

    This will be even better if it will open a login panel on mobile phones as well.
    Because let’s say, I have found the product I am looking for while browsing, but I am not logged in yet, and when I log in from mobile it opens the Login / Register page, not the panel, and it redirects me to My Account after login.
    So the visitors need to search for the product again. And with the login panel, will redirect them to the latest page visited, in this case, the product.

    Thank you again.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2023 at 14:34

    Hello,

    Thank you for your response.

    You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    Kind Regards,
    8theme team

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