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Trouble accessing attributes and variations on products

This topic has 3 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Olga Barlow

  • Avatar: hdowthwaite
    hdowthwaite
    Participant
    April 11, 2017 at 19:57

    Hi,
    I have updated theme and woo commerce plugins and now I can seem to access variations or attribute settings in individual products see: http://prntscr.com/ev8q98 the circle just keeps going round and round. Also I have noticed when duplicating products the permalinks arn’t updating to the new name before publishing a product, also the brands selected arn’t selected when duplicating products.

    Thanks

    Please, contact administrator
    for this information.
    #159662 Copied Theme version: latest WooCommerce version: latest
    2 Answers
    Avatar: hdowthwaite
    hdowthwaite
    Participant
    April 11, 2017 at 20:03

    Hi Also my category descriptions and titles are displaying twice see: http://prntscr.com/ev8v13 when I have only entered once see: http://prntscr.com/ev8vcl

    Please can you sort these asap

    Thanks

    #159664 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2017 at 17:17

    Hello,

    1) http://prntscr.com/evm0qt problem is caused by Ultimate Addons plugin. Please, update it to version 3.16.10.
    2) This is related to WC version, we’ll fix it issue in next theme update. Meanwhile, add the following custom CSS to hide the second description

    .archive.tax-brand .term-description {
    display: none;
}

    Regards

    #159835 Copied
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