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Trouble with payment solution Montonio. They require block-based-checkout for the plugin to work.

This topic has 3 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Rose Tyler

Firzen

Participant

January 20, 2024 at 13:33

Pages->Edit “Checkout” with Elementor
Under Content we have the shortcode [woocommerce_checkout]

In live preview the payment solutions show up nicely.
However, on the live site there is a different checkout page, which shows
“There are no payment methods available.” and “no shipping options available”.

How to force the checkout to show the right version of checkout?

PS. If we get the correct (snippet) version to show up – how/where to edit the required fields? We only need name, e-mail and the name of the shipping-box (should be created by Montonio plugin)

thanks!

Please, contact administrator
for this information.

#380720 Copied Theme version: .9.2.6 WooCommerce version: 8.5.1

2 Answers

Firzen

Participant

January 20, 2024 at 13:47

Edit:
I got the module to work by editing checkout page from different place:
Opened checkout page and clicked to Edit with Elementor – which edits a different instance of checkout apparantly?
Now all the input forms are messed up while shipping and payment modules appear to work or at least show up 🙂

#380722 Copied

Rose Tyler

Support staff

January 20, 2024 at 15:21

Hello, Firzen,

Thank you for contacting us and for using XStore.

For detailed information regarding the checkout builder with Elementor, we kindly invite you to visit the following link: https://www.8theme.com/documentation/documentation/xstore-builders/xstore-checkout-page-builder-with-elementor/

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

However, if you wish our developers team can personally assist you via our customization service.
To get started, please follow this link to send us your requirements – https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.

Customize your website to suit your needs and make it stand out with our expert dev team.

Kind Regards,
8theme team

#380732 Copied
Tagged: montonio payment issues, montonio woocommerce integration, payment solution montonio, troubleshoot montonio plugin, woocommerce block-based-checkout, wordpress themes montonio problem
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