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Trouble with Xstore Theme: Product Pages Displaying Blank

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

nharroum

Participant

December 31, 2023 at 01:16

Hello everyone, I hope you can help me with my issue. I purchased the Xstore theme a few days ago and am currently setting up the shop. When I click on the respective product on the shop page, only an empty Xstore page appears (empty meaning the header and footer are there, but the product is not). I can edit the product, add photos, text, etc. No problem at all! However, as soon as I click on “View Product Page,” the aforementioned empty page appears.

#378113 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

1 Answer

Rose Tyler

Support staff

January 1, 2024 at 09:55

Hello, Nharroum,

Thank you for contacting us and for using XStore.

Please go to Theme Options > WooComerce > Single product builder > disable the builder or add elements into the content area there.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#378160 Copied
Tagged: blank product pages, fixing woocommerce display, troubleshooting xstore theme, woocommerce product page problems, wordpress woocommerce templates, xstore theme issues
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