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Troubles in install at WordPress - by WCZAR

This topic has 4 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: WCZAR
    WCZAR
    Participant
    September 5, 2017 at 06:49

    Hi There,

    I need your help, I’m trying to install XStore on my WordPress in the standard way, opening Theme Upload and linking the downloaded .zip file. However, after loading the 100% appears a screen asking me “are you sure you want to continue?” with a “Try Again” button which sends me to the home page of the themes page. Can you help me with this?

    I hope I have been clear enough in my explanation.
    Thank you in advance.

    #171581 Copied Theme version: 4.4 WooCommerce version: 4.8.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2017 at 09:38

    Hello,

    Please check theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and update your server settings according to these requirements.
    Also, read our documentation https://www.8theme.com/documentation/docs/theme-installation/

    Regards

    #171605 Copied
    Avatar: WCZAR
    WCZAR
    Participant
    September 14, 2017 at 15:48

    Thank you, problem solved! ;]

    #172456 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2017 at 16:07

    You’re welcome!

    Regards

    #172459 Copied
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