Troubles with Visual Composer - by thorsky

This topic has 4 replies, 2 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

  • Avatar: thorsky
    thorsky
    Participant
    January 16, 2015 at 20:30

    My Visual composer does not let me drag and drop things.

    I can touch and start to drag but then it does not drag and the column starts to expand downward with diagonal line in the column area.

    I do not have any additional plugins and I am on the latest version of wordpress?

    I noticed Visual composer needed to be updated.

    I tried to add Envato api key, username and royal purchase code but it said. “Something went wrong please try again later”

    Can you help fix this?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 16, 2015 at 21:14

    Hello,

    Please check your email address which you used for registration on the forum.
    We’ve sent a new plugin version for you.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: thorsky
    thorsky
    Participant
    January 16, 2015 at 21:20

    Ok thanks.

    DO i just simply upload via ftp and overwrite old files to update the Visual Composer plugin?

    Avatar: Eva
    Eva Kemp
    Support staff
    January 16, 2015 at 22:09

    Hello,

    Yes, you’re correct.

    Regards,
    Eva Kemp.

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Troubles with Visual Composer’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.