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Troubleshooting: Website crashed completely

This topic has 32 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Intermedia

Participant

August 17, 2021 at 14:17

I had to turn off the NitroPack cause it broke some elements and caused some bugs. Without it it’s really slow again. I’m sure there’s something that causes that cause it wasn’t there before. Please try to have a better look overall what’s really the problem and why it became so slow only on the mobile version all of a sudden.

#299096 Copied

Olga Barlow

Support staff

August 18, 2021 at 13:49

Hello,

We enabled all the possible speed optimization options from theme side. We don’t have any other settings to make it faster. So, try to contact your hosting provider and ask if they could help you to improve the site speed from their side.

Regards

#299196 Copied
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