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Trying to add a new mega menu but nothing opens up

This topic has 2 replies, 2 voices, and was last updated 9 hours, 48 minutes ago ago by Rose Tyler

Essex Banners Ltd

Participant

March 11, 2025 at 15:13

but nothing is loading or popping up. I want to choose one of your pre built mega menus, but i dont get that window?
I press that button and nothing happens

Files is visible for topic creator and
support staff only.

#436917 Copied Theme version: 9.4.8

1 Answer

Rose Tyler

Support staff

March 11, 2025 at 16:37

Hello,

Thank you for reaching out to us.

We have tested this on your website and did not find any issues.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Best regards,
8Theme Team

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