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Trying to fix upgrade problem - by juanma

This topic has 2 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

  • Avatar: juanma
    juanma
    Participant
    September 21, 2015 at 21:14

    i got a “woo” problem since i’ve upgraded to the last wp version (WP 4.3.1).

    Style in my site has broken down so i came back with last backup copy and it’s working now!

    However, i still have a bug in the single product page (half bottom elements are not coming up. It looks like a broken template yet).

    let me show you what i’m talking about:

    http://goo.gl/SFaO5x

    could you give me a hint to understand where has my footer gone??!

    regards
    jm

    Please, contact administrator
    for this information.
    #88415 Copied Theme version: 3.1 WooCommerce version: 2.3.13
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 22, 2015 at 11:05

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/idstore/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #88557 Copied

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