Trying to import Electronic mega market demo without success and a critical error is displayed

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Tony Rodriguez

  • Avatar: Daniel
    Daniel
    Participant
    September 19, 2024 at 12:24

    I’m having problems importing the Electronic Mega Market demo onto my website. I have tried deactivating 3rd party plugins and re-importing but without success. Please I give you access and I urgently need you to import it correctly.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 19, 2024 at 13:18

    Hello, @Daniel,

    Thank you for contacting us and for using XStore.

    We are currently experiencing difficulty accessing your website as a critical error appears. To assist you effectively, we kindly request access to your cPanel. Please provide the credentials in a secure, private content area.

    This will enable us to import the demo onto your site and ensure everything is functioning smoothly.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

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